Station Team Leader Albans Jobs Vacancy at Govia Thameslink Railway St Albans
Govia Thameslink Railway St Albans urgently required following position for Station Team Leader Albans. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.
Station Team Leader Albans Jobs Vacancy at Govia Thameslink Railway St Albans Jobs Details:
About the Job
We have an excellent opportunity within our Customer Service department for a Station Team Leader based at St Albans.
As a Station Team Leader you will be responsible for the platform teams to ensure that the station runs efficiently and safely, and that cleaning and presentation standards are maintained to a high standard. You will ensure that you and your team are highly visible on platforms, assisting customers and keeping them informed about station delays, platform changes and minimising crowding on platforms. You will encourage your team to deliver high standards of customer service and information provision. As such, this is a great developmental opportunity for staff looking for career progression within Station Management.
Applicants must be able to demonstrate the following in their application:
Excellent Customer Service skills.
Pro-active, friendly aptitude.
Solid experience in dealing with our customers.
Good standard of English both verbal & written.
Good standard of numeracy and accuracy.
Supervisory experience or experience of coaching/mentoring others.
Applicants should note that shift coverage for this role includes nights and weekend working.
Attendance and job performance may be taken into account.
For further information on this position, please contact Mo Uddin.
If you have previously applied for this role or any other customer service, gateline or stations role and been unsuccessful in the last 6 months of the closing date, please do not reapply as you will be automatically rejected.