Junior Business Systems Analyst Supply Chain Jobs Vacancy at Supergroup Cheltenham
Supergroup Cheltenham urgently required following position for Junior Business Systems Analyst Supply Chain. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Junior Business Systems Analyst Supply Chain Jobs Vacancy at Supergroup Cheltenham Jobs Details:
The Superdry brand is a genuine British success story that has grown to a turnover of £750m, £87m profit and a strategic plan in place that will make us a £1bn company by 2020. We are a multichannel operator with well-developed and highly successful retail, ecommerce, wholesale and franchise businesses and customers in virtually every country in the world. We are well on our way to achieving our goal of becoming a global lifestyle brand.
Our IT department support the global business by providing the right systems and technology infrastructure to enable our people to do their jobs. This role is focused on supporting and developing third party bespoke applications used by our Merchandising teams, which allow us to record sales and stock movements, replenish stores with new stock, and plan expected sales and stock requirements. We run two key systems for these purposes, called Mercatus and Island Pacific, which are highly integrated and deliver a seamless solution to the Merchandising teams.
Working within the IT Business Systems team, your role will be vital in ensuring that the systems are up to date, operationally fit for purpose and fully support the business objectives and strategy. You will manage incidents, identify and implement fixes, conduct system health checks and carry out regular maintenance to ensure optimum performance.
Provide support to the Merchandising team by maximising the benefits of the merchandising management and planning systems.
Diagnose and troubleshoot system issues, then communicate progress and resolutions.
Understand business needs and work with users to specify requirements.
Develop solutions within the parameters of the systems to meet these requirements.
Use data extraction and analysis to aid issue resolution or information demands.
Administer the incident and problem management processes with third party suppliers and internal teams.
Agree timescales and priorities for system fixes and improvements.
Manage all relevant system administration and configuration.
Document IT processes including how to guides, troubleshooting, and common processes.
Perform daily maintenance and health checks to ensure successful completion of scheduled tasks and integration processes.
Assist in testing of projects and system defects across the application suite.
Propose and evaluate opportunities for system change to improve performance and stability.
Administer the change management process.
Work effectively with stakeholders across the business, predominantly in Merchandising, Logistics, Business Transformation, ECommerce and IT.
Experienced in supporting and administering IT systems.
Ideally equipped with a background working in the retail sector with retail Merchandising IT applications such as Mercatus and/or Island Pacific though this is not essential. We’ll consider strong IT systems support professionals without the Merchandising experience, or people with a Merchandising background and IT capability who lack systems support experience.
Used to dealing with internal end users together with third party support providers to ensure issues are dealt with efficiently and within agreed service level agreements.
Able to demonstrate strong IT skills and knowledge, ideally including MS SQL and PL SQL, Excel and Access, Word, Power Point and MS Project, and an aptitude to become quickly familiar with new systems.
Ideally able to troubleshoot SFTP, FTP, CSV, XML and other file types.
An excellent organiser who is detail orientated, with a strong work ethic and a great team player.
Flexible, self-motivated, proactive and results oriented
Able to work in a fast paced environment and able to cope with multiple tasks, maintaining high level of accuracy at all times.
Able to investigate and resolve problems.
Able to estimate, plan, prioritise and schedule tasks and review progress.
Strong analytical and problem-solving skills, able to own incidents through to resolution.
An excellent verbal and written communication skills and experience in senior stakeholder engagement.
Based within commutable distance of Cheltenham or willing to relocate.
Willing to be on call out of normal office hours on a rotational basis to handle urgent requirements.
Working for Superdry has never been so rewarding…..
What we offer
Everyone receives a generous salary, pension contributions, life assurance and 25 days holiday
One of a kind Founder Share Plan, plus other great Share Scheme initiatives
Unrivalled range of Learning & Development programmes
Amazing staff discount, 50% online and in store, plus an on-site staff shop and subsidised Starbucks Cafe
A range of team and social events
Discounted gym membership, cycle to work scheme, wellbeing services and much, much more!