13 Sep

Customer Service Consultant Jobs Vacancy at Post Office Ltd Chichester

Position
Customer Service Consultant
Company
Post Office Ltd
Location
Chichester ENG
Opening
13 Sep, 2017 30+ days ago

Post Office Ltd Chichester urgently required following position for Customer Service Consultant. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Consultant Jobs Vacancy at Post Office Ltd Chichester Jobs Details:

Contract Type
Specific Event
Employer
Post Office Ltd
Address
C/O W H Smith
9 North Street
Chichester
PO19 1LB
Job Description

Customer Service Consultant

The Post Office is changing and our people are central to the journey we're on to make positive changes happen. Our vision is to attract and develop great people who will support us in the delivery of our strategy.

As a Customer Service Consultant you’ll be responsible for offering a consistent level of customer service to Wow our customers. You’ll do this by building a strong rapport with our customers and highlighting the benefits of our products and services.

You’ll process transactions and balance both monies and stock with a high degree of accuracy and compliance to our branch standards. You’ll also generate high quality sales opportunities by generating customer referrals and appointments as appropriate.

To succeed in this role, you’ll have passion and enthusiasm to wow your customers and be able to hold friendly, informed conversations about our products. You will need to demonstrate an excellent knowledge across our whole range of products and keep yourself updated with any product changes, including those offered by our competitors.

This a great opportunity to be part of the exciting journey the Post Office is on to build a commercial, sustainable business. You can find out more by click the links below.

This vacancy will close at midnight on 27th September 2017 .

Contract Length : 6 Months, Specific Event
Hours: 23hours

Salary: £17,818.80 per annum rising to £21,980 pro rata for part time, based on a 35 hour working week (subject to satisfactory performance).

Closing date: 27th September 2017

Work Location : Office Based

Assessment: If you are selected to attend an assessment for this role you will be required to complete an interview, customer scenario exercise and a floor walking exercise.

The Post Office embraces diversity and inclusion in the workplace and actively promote working without discrimination. We are also a Disability Confident Employer and are committed to interviewing disabled people who meet our minimum criteria for the job

Please note once our maximum number of applications has been reached this vacancy will be withdrawn from our website.


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