23 Nov

Reservations Sales Agent Jobs Vacancy at The Ritz London London

Position
Reservations Sales Agent
Company
The Ritz London
Location
London ENG
Opening
23 Nov, 2017 24 days ago

The Ritz London London urgently required following position for Reservations Sales Agent. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Reservations Sales Agent Jobs Vacancy at The Ritz London London Jobs Details:

For over a century The Ritz London has been the benchmark by which other hotels are measured.
We are now looking for a self-motivated individual who wishes to join our visionary Reservations team.

For over a century The Ritz London has been the benchmark by which other hotels are measured.
We are now looking for a self-motivated individual who wishes to join our visionary Reservations team.
The successful applicant will become a Reservations Sales Agent, based in our Reservations department. In this role, you will be working closely with the Reservations & Revenue Management and assist with the smooth and efficient running of the operation. The successful applicant will be required to effectively and accurately manage all room enquiries on a daily basis, including the up-selling of Rooms to Suites and cross selling to our Food & Beverage outlets. You will be fully conversant with hotel rates and packages and ensure that all phone and e-mail reservation enquiries and correspondence are actioned in accordance with the Ritz Hotel standards.
Previous experience in a similar position within a four or five-star property, a good working knowledge of Opera, an excellent telephone manner and a true passion for guest satisfaction are essential in order to succeed in the role.

Entry Requirements:
4* and 5* Hotel / Reservations experience is essential
A positive and exemplary telephone manner (previous experience required)
Excellent customer service skills
Enthusiastic in delivering service excellence
A natural ability to sell
Possesses the ability to work under pressure and has strong organisational skills
Has an excellent command of the English language, both spoken and written
Displays a polite and professional attitude to internal and external guests

What we offer:
Competitive salary
Commission based incentives
Instant Reward and Recognition Scheme
28 holidays (including bank holidays)
Opportunity to work for a well renown Hotel
Experience in luxury hotel industry
Development and training prospects


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