13 Sep

Data Centre Management Support Engineer Jobs Vacancy at Capita Plc Corsham

Data Centre Management Support Engineer
Capita Plc
Corsham ENG
13 Sep, 2017 30+ days ago

Capita Plc Corsham urgently required following position for Data Centre Management Support Engineer. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Data Centre Management Support Engineer Jobs Vacancy at Capita Plc Corsham Jobs Details:

| Corsham, Wiltshire | £25,000

About us

Capita IT Enterprise Services is a customer-focused, trusted IT services provider that brings together the right people, processes and technology to transform your organisation. From individual IT services to a total IT outsource or even our value-added reseller service; we get to know your challenges and design the right solution for you.

Working across both private and public sectors, Capita IT Enterprise Services provides critical IT solutions and support to commercial clients, local and central government, education, healthcare, financial services, retail and leisure, transport, manufacturing, the built environment, wholesale, energy and utilities and the third sector.

The service portfolio includes: - Cloud and infrastructure - Applications - Unified communications - Security - End user services - Networks - Intelligent building solutions and Contact centre technology. With over 4,500 people and 50 sites across the UK, Ireland and India, Capita IT Enterprise Services brings organisations, people and technology together intelligently for better results. IT - it's what we do.

Main purpose & key objectives of the job:
The role will cover the day to day operation and maintenance of the Data Centre, ensuring all Data Centre support functions are performed to Capita IT Services standards

Principle Responsibilities:
Enforce Data Centre standards and working practices
To have a good understanding of Data Centre environments
Identify, audit and manage all systems within the data centre
Take ownership and responsibility for risk management within the DC Operations remit and mitigate risks as appropriate
Manage all Installs, Moves, Adds and Changes (IMAC’s) to Data Centre Infrastructure
Collate Capacity Statistics and Management Information as required
To provide support during data centre installations
To provide support during fibre structured cabling installations
Create change controls and agree the implementation stages with the appropriate teams
Asset management and Inventory monitoring and upkeep
Update Stock level control and replenish
To provide support to customers during Data Centre visits
To provide remote hands support and service on equipment as required
Ensure the data centre is clean and tidy and free from Health & Safety hazards
To assist with other general data centre duties as directed
Ensure all issues are escalated accordingly and recorded accurately
Develop and maintain effective working relationships with key IT Services lines of service
Proactively communicate and identify areas for improvement within the site and ensure progress to implement the improved process
Backup Administration includes the onsite management of customer backup media (on/offsite) Additional responsibilities - Complete any other appropriate ad hoc tasks as directed by your manager

Qualifications & skills required:
Able to work occasionally on weekends or out of hours
A demonstrable and strong working experience in a data centre or telecommunication field
Experience of installation of rack mountable equipment
Good level of knowledge about Data Centre Operation and Management procedures
Experience or ability of developing and documenting operational processes
Good level of knowledge about data centre power distribution and cooling systems
Good level of knowledge about monitoring the data centre environment and critical assets
Working knowledge of the technical requirements and builds of Data Centres
Working knowledge of networking topologies (Layer 1 & Layer 2)
Ability to work independently with minimal supervision and experience of supervising others
Ability to logically and methodically think through problems.
Detail focussed when completing records, tickets and supporting documentation
Excellent communication skills – written and verbal
Strong team player
Full driving licence

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary, we also give you 23 day's holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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