14 Sep

Station Assistant Letchworth Month Ftc Jobs Vacancy at Govia Thameslink Railway Letchworth

Station Assistant Letchworth Month Ftc
Govia Thameslink Railway
Letchworth ENG
14 Sep, 2017 30+ days ago

Govia Thameslink Railway Letchworth urgently required following position for Station Assistant Letchworth Month Ftc. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Station Assistant Letchworth Month Ftc Jobs Vacancy at Govia Thameslink Railway Letchworth Jobs Details:

Govia Thameslink Railway (GTR) is a dynamic and progressive company, powered by a great team of dedicated and professional people. We employ approximately 6,800 staff based at over 100 locations over the UK’s busiest rail network.

We operate trains on the Thameslink Route (which runs between Bedford, Luton, Sevenoaks, Gatwick and Brighton); Great Northern route (which connects King’s Lynn, Cambridge and Peterborough) Southern Route (which connects London, Gatwick and Brighton) and the Gatwick Express (London direct Gatwick).

We are the largest train operating company in the UK (22% of all passenger rail journeys in the UK); managing 239 stations and delivering 273 million passenger journeys per year, with more passengers, more people and more trains than anyone else in the country.

GTR is part of Govia - a partnership between two world-class transport operators – the Go-Ahead Group and Keolis.

We currently have an exciting position in our Customer Services Team for a Station Assistant (full-time, 35 hours per week) at Letchworth .

We are looking for a talented customer focused individual, who can deliver excellent service as well as take responsibility for the up keep of our stations. As a Station Assistant with us you will be engaging with our customers on a daily basis. Keeping them informed on any changes to their route is paramount to make sure that our customers are receiving the best service possible, dispatching of trains in accordance with procedures ensuring that delays are kept a minimum, assisting customers with special needs with restricted mobility as per company procedures. You will also ensure that all display posters are accurate and making sure all areas of the business is clean and tidy.

Applicants must be able to demonstrate the following in their application:

  • Pro-active attitude
  • Excellent customer service skills
  • Excellent communication skills both verbal and written
  • Good standard of numeracy and accuracy

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