13 Sep

Assistant Jobs Vacancy at Rle International Product Development Spalding

Rle International Product Development
Spalding ENG
13 Sep, 2017 12 days ago

Rle International Product Development Spalding urgently required following position for Assistant. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Assistant Jobs Vacancy at Rle International Product Development Spalding Jobs Details:

RLE International is currently working closely with their Lincolnshire based Client, who is seeking an IT Assistant to join their expanding team in Spalding .

NEW position

Will be the 1st line support for to help with phones, computers, any issues in the office, they will be the one to look into it.

A commercial practice with a strong focus on agriculture and rural estates, the food sector and commercial property. We have ambitious plans for growth, but to realise them we need the right people.

Since its beginnings in Lincolnshire over 80 years ago, The client has developed beyond its historic East Midlands heartland. We act for clients across the country and sit comfortably among the UK's top 200 law firms. Our people work out of four offices: Spalding, Peterborough, Nottingham and Newmarket.

We take an active, hands-on and long-term approach, getting to know our clients and their businesses over many years. That means we can anticipate and deal with complex and challenging issues that really matter - not just to the success of the businesses themselves but to the wellbeing of the families that depend on them.

Many of our 27 partners trained with us. That has been one of the keys to our success and we aim to continue to grow organically, while bringing in additional expertise where needed to meet our strategic goals.

As you would expect, we are looking for people with proven intellectual ability, a commercial approach, excellent interpersonal skills and, most of all, the drive to exceed our clients' expectations. In return, we offer competitive salaries and the chance to grow with us.

Key Responsibilities

Personally taking hands on approach to operational administration and IT related duties,

Allocate pool IT equipment, keeping records of where items are at any specific time

Set up and test all new users, deal with movers and changes and leavers

Specialist application support (e.g. SOS Connect, Big hand, PDF docs, HR System, papercut, Intranet, QlikView)

Support calls escalated via the helpdesk where hands on is required

Proactive support / floor walks / lunch & learn / top tips

Liaison with IT support

Training requests and bookings

Daily progress on supports calls

Incidents and escalations

Logging and progressing support calls on behalf of users

Set up and support AV facilities

Mobile device admin & support

Daily checks (printers, routine reports including replenishing paper stocks each morning)

Routine inspections

Liaison to ensure effective implementation of new projects / system updates

Testing new applications

Provide switchboard / reception cover at times of annual leave/sickness

Ensure meeting rooms are cleared and tidy prior to and after meetings

Provide refreshments for clients and meetings as required

Undertake routine and regular maintenance tasks such as heating and cooling settings

Assist with fire alarm checks and carry out monthly emergency lighting checks

Assist with moving files and boxes between departments

Collect outgoing mail and DX from the designated collection points at set times, weigh, frank / stamp and place in relevant trays, pack relevant mail bags, keep franking machine in credit

Distribute correspondence

Arrange travel and accommodation bookings

Telephone hearing and conference set-up

File archiving in SOS

Retrieving files and subsequently returning them to outside storage

Office advanced diaries

Any other reasonable request by members of staff

Skills and experience

Good IT skills (Windows, Microsoft office, Desktop, PCs

Experience of IT support

Excellent organisational skills

Ability to prioritise and organise rescorces to get things done

Experience of working in a professional organisation

Experience of working in an internal customer facing role

Evidence of a 'can do attitude' and good work ethic

Experience of working in a team

Evidence of problem solving skills and ability to work under pressure

Excellent communication skills both written and verbal.

Providing our staff and clients with outstanding customer care is an integral part of our business. Our Operations Team are responsible for managing the expectations of our colleagues and customers; they do this by a combination of behind the scenes priorities which contributes to the smooth day to day running of the business. This position demands a very physical approach and often involves a multitude of tasks to be carried out in one day.

The role is very varied in terms of responsibilities, ranging from administration and reception work to facility & IT related duties.

23 days holiday rising to 25 days after five years continuous service and 1 designated day usually taken at Christmas together with 8 public holidays.

Membership of the Group Personal Pension Scheme. up to 4% matching contribution

Permanent Health Insurance - salary will be insured against extended disability (75% for 3 years)

Private Health Care - currently Westfield

Life insurance cover to the value of 3 times your annual salary


Install equipment, 1st line support, specialist application support- training and educating other members of staff about certain software.

Due to working on behalf of our Client, unfortunately if you require sponsorship to work in the UK, my client cannot offer sponsorship, and your application will be automatically declined.


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