26 May

Digital Insight Manager Topshop Topman Jobs Vacancy at Arcadia Group Limited

Position
Digital Insight Manager Topshop Topman
Company
Arcadia Group Limited
Location
ENG
Opening
26 May, 2018 25 days ago

Arcadia Group Limited urgently required following position for Digital Insight Manager Topshop Topman. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Digital Insight Manager Topshop Topman Jobs Vacancy at Arcadia Group Limited Jobs Details:

THE ROLE

At Topshop/Topman, our digital footprint is a major part of our current and future strategy. We have a lot of rich data at our fingertips, and our Insight Team is well-placed to use this information to drive our business forward.

This position oversees our analytics across all markets and channels for Topshop/Topman Digital. The successful candidate will manage a team of 3, with a hands-on focus on digital analytics, quantitative and qualitative customer insight, and onsite optimisation. Within this role you will be the key contact across all functions of the business for all things related to Insight and Analytics.

The high-level focus of this role is to drive actionable insight from our data sources through research, reporting, and analytics of our customers, our digital platforms, and the markets in which we operate.

DAY TO DAY

Ensuring all business functions are kept aware and informed of relevant Insight and Analytics
Highlighting and promoting the importance of effective analytics implementation and measurement for all new site functionality and initiatives
Driving an ongoing site optimisation strategy
Building and leading a high performing team in a fast paced and changing environment

Managing and developing external relationships for:
A/B testing
Surveys and Voice of Customer
Competitor tracking
Reviews and recommendations

Managing and maintaining internal relationships with:
Digital Managers (e.g. Marketing, Trade, Production)
Retail Managers
Directors / Heads of department
Editorial and Design teams
Buying and Merchandising teams
Arcadia Group Insights team
Maintaining the quality and effectiveness of regular reporting, covering:
Site performance metrics across domestic and international digital channels and platforms
Content Performance
Onsite user journey and behaviour
A/B testing activity and results
Onsite searches
Digital Marketing Performance
Competitor Benchmarking and Market Share performance
Ongoing Customer Satisfaction / NPS
Customer Feedback
MUST HAVES

An experienced user of Google Analytics or similar web analytics tool (admin level and preferably implementation)
A working knowledge of SQL.
A passion for Insight and Analytics, and an understanding of how data can be exploited to drive competitive advantage.
Strong experience analysing customer-level data
Excellent communication/presentation skills, and the ability to convert and translate complex data to a wide range of audiences.
Experience of A/B and/or MVT testing strategy and methodologies.
Previous line management experience
The ability to identify and understand complex businesses challenges and opportunities, and to translate these into analytical questions. Conversely, the know how to take analytical data from multiple sources and create a set of recommendations.
Demonstrated skills to build and maintain strong relationships across the business.
Experience managing external partners and third-party suppliers.
Advanced Excel skills.
A customer-oriented focus.
Educated to degree level, ideally in mathematics, statistics, economics, management sciences, or similar.
DESIRABLE

A good understanding of data science and/or statistics.
Market Research acumen.

Experience with one or more of the below tools:
Google BigQuery, R, Hitwise, Adobe Analytics, Kantar Worldpanel, Tableau, SessionCam
Experience and awareness of qualitative data collection methods
Excellent data visualisation skills.
An interest/background in fashion, retail, or e-commerce business operations.
THE EXCITING PART

Generous holiday with holiday trading
25% staff discount
Early finish summer hours
Access to sample sales
Regular team and company social events
Pension scheme
Company bonus scheme
Interest free season ticket loan
We regret, due to volume, only suitable applicants will be contacted

You’ll find every Arcadia brand shares the same values. We all start with letting people be themselves. We are informal while professional, and we are all about mixing fun with commercial nous. Throughout your career with us we will help you develop, and give you the chance to influence our future. It's not only our products but our people who drive our success. Our people are at the heart of everything we do.


Jobs Vacancy Related to Digital Insight Manager Topshop Topman:

26May

Digital Insight Manager Topshop Topman Jobs Vacancy at Arcadia Shared Services . Arcadia Shared Services opening great career opportunity and jobs vacancy for Digital Insight Manager Topshop Topman position. This jobs vacancy will be open for new jobs applicant starting for 26 May, 2018. Digital Insight Manager - Topshop/ Topman. Digital Managers (e.g. Digital Marketing Performance. Arcadia Group Insights team.... ... Continue reading -->


26May

Digital Insight Manager Topshop Topman Jobs Vacancy at Arcadia Group Limited . Arcadia Group Limited opening great career opportunity and jobs vacancy for Digital Insight Manager Topshop Topman position. This jobs vacancy will be open for new jobs applicant starting for 26 May, 2018. Digital Managers (e.g. Digital Marketing Performance. Arcadia Group Insights team. The successful candidate will manage a team of 3, with a hands-on focus on... ... Continue reading -->


04Jun

Paid Social Account Manager Freelance Jobs Vacancy at Havas Media London. Havas Media London opening great career opportunity and jobs vacancy for Paid Social Account Manager Freelance position. This jobs vacancy will be open for new jobs applicant starting for 04 Jun, 2018. Havas International is a dedicated team supporting global and international clients across insight, media, creative and digital.... ... Continue reading -->