23 Jun

Senior Administrator Accommodation Company Jobs Vacancy at Host Family Stay London

Position
Senior Administrator Accommodation Company
Company
Host Family Stay
Location
London ENG
Opening
23 Jun, 2018 26 days ago

Host Family Stay London urgently required following position for Senior Administrator Accommodation Company. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Senior Administrator Accommodation Company Jobs Vacancy at Host Family Stay London Jobs Details:

We are an award winning London-based homestay accommodation provider operating vetted homestay network with caring UK hosts. Working with academic institutions and business partners, we accommodate short-term and long-term placements for international students visiting London, while offering competitive pricing, optimal host-tenant matching and other services to ensure the best possible stay for our tenants.

We are looking for a dynamic Senior Administrator to join our friendly team. The Manager will be responsible for managing all aspects of the homestay management, from recruiting new host families to placing students with the hosts, as well as business development. Initially starting with 30 hrs per week, the role is expected to gradually grow to cover increasing work volumes. All necessary training will be provided.

Responsibilities and Duties

  • Organise and manage all aspects of the host family recruitment, such as screening host family applications, carrying out home viewings, managing valuations and paperwork
  • Match students with host families and carefully monitor the student and host family experience
  • Address a wide range of administrative issues on a day-to-day basis, including facilitating student moves to new homes, ensuring accurate and timely payments to hosts, etc
  • Maintain a strong host family community during the off-season by communicating regularly with families via email, phone, newsletters, and get-togethers
  • Follow up with families after the placements to collect feedback; create reports from collected feedback for future improvements
  • Promote the company extensively in the local community
  • Help the team to build relationships with local schools, Universities and training providers
  • Carry-out print and online advertising, community networking and grass-roots marketing
  • Work with the marketing team to manage social media pages of the company
  • Remain constantly available to assist with host family issues and emergencies as they arise
  • Other related duties

Qualifications and Skills

  • Passionate about cultural exchange and learning
  • Strong desire to be part of a business, not just as an employee but prospectively as a co-owner
  • Strong communication and people management skills
  • Unwavering dedication to customer service and community building
  • An independent problem solver with a positive attitude
  • Experience traveling and/or living with a host family a plus
  • 3+ years in an administrative support role
  • 1+ years in a management or team leadership role

Benefits

  • Starting salary £15,500-£17,000 + % share of profits
  • Potential to own shares in the company in the future
  • Occasional possibility to work from home for part of the time
  • Paid statutory vacation
  • Mobile phone
  • Other staff benefits

Job Type: Full-time

Salary: £15,500.00 to £17,000.00 /year

Experience:

  • any managerial or high-responsibility: 1 year
  • admin support or customer service: 2 years

Location:

  • London, Greater London

Language:

  • English fluently


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