09 May

Casework Advocacy Intern Jobs Vacancy at British Red Cross

Position
Casework Advocacy Intern
Company
British Red Cross
Location
ENG
Opening
09 May, 2018 18 days ago

British Red Cross urgently required following position for Casework Advocacy Intern. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Casework Advocacy Intern Jobs Vacancy at British Red Cross Jobs Details:

About the British Red Cross

The British Red Cross is a volunteer-led humanitarian organisation that helps people in crisis, whoever and wherever they are. We enable vulnerable people at home and overseas to prepare for and respond to emergencies in their own communities. And when the crisis is over, we help people recover and move on with their lives.

About our internship scheme

Interns at the British Red Cross are highly valued for the skills and energy they bring. We aim to provide our interns with an insight into the daily workings of the world's largest humanitarian organisation. The successful candidate will have access to relevant in-house training and development opportunities during the course of their placement. There may be some ad hoc opportunities to get involved in other areas of activity.

Your role as an intern will help make a great contribution to the work of the British Red Cross. You will take responsibility for achieving specific objectives that are agreed with you within one of the various departments across the UK. You will have a real responsibility and place in the department, bringing some of your skills and experience to the role; you will also have the chance to develop workplace skills.

About this role

The Refugee Support Service in Leeds currently supports asylum seekers and refugees in the Leeds area with casework, advice and destitution provisions for those experiencing destitution. The service is currently going through a restructure and in the coming months our service delivery model will change to increase capacity for in-office appointments. This internship will assist the Casework and Advocacy Coordinator to restructure and redevelop the service delivery model as well as support with casework and advice to our client group. These changes will include transferring all files and resources over to an electronic only service, archiving client files, supporting with an increase in in-office appointments, telephone advice, and research to develop our ongoing library and materials, thus promoting good practice and knowledge within the team

Reference

To be provided to the Volunteer Mobilisation team

Location

Leeds

Department

Refugee Support

Reporting to

Casework & Advocacy Coordinator

Hours

This internship will last a maximum of 12 weeks volunteering up to 3-4 days each week. The volunteering hours are negotiable to balance your needs and what can be achieved in the role.

Tasks include

> Casework - Supporting the Casework and Advocacy Coordinator (CAC) with client casework and advocating for clients over issues around asylum support, accommodation etc.

> Advice - Providing direct client advice face to face and over the telephone covering a range of issues such as asylum, destitution, integration, healthcare, orientation etc.

> Research - Supporting the CAC with research around areas of asylum support, housing, healthcare, immigration etc. to develop knowledge and resources within the team.

> Admin - Supporting the CAC with general admin duties and development of administration systems in order to improve the long term service delivery.

> Filing - updating and developing our filing system to an electronic only service delivery. Archiving client files.

> Destitution provisions - Providing client with destitution provisions where eligible.

> Data entry - Updating client records on our client database.

What we are looking for

You need to have good interpersonal, diplomacy, communication and teamwork skills although full training can be given for any technical requirements. We keep the beneficiary at the heart of what we do, working to understand their needs and the difference we make. Also someone who is:

> Good literacy skills

> Research skills.

> Problem solving skills

> Communication skills

> IT skills

> Admin skills

> Some knowledge of issues faced by refugees and asylum seekers.

What we offer

> A full induction, with ongoing support and supervision throughout your placement

> Access to relevant in-house training and development opportunities, including British Red Cross intranet site, e-learning facility and one-to-one career sessions or career development workshops

> Valuable exposure to the work of the Red Cross in the UK and around the world

> A great opportunity to develop your existing skills and to gain new ones

> Reasonable travel and lunch expenses paid

Being a volunteer for the British Red Cross means that you can proudly say you are part of the world's largest humanitarian organisation, and one of our 13 million volunteers across the world.

Additional information

This internship would be ideal for anyone wishing to seek experience in an NGO or with an interest in humanitarian work and in particular client advocacy.

Young People and this role

Our internship opportunities are open to people at different stages of their career, aged 15 or above. Whether your student, a recent graduate or someone with more experience looking for a career change, we would be happy to hear from you.

We value the energy and enthusiasm that young people bring to this role. Anyone can volunteer with the Red Cross from the age of 15. An individual risk assessment, parental consent and safeguarding considerations will be required for those aged 15 - 17. The nature of the activities specific to your intern opportunity may mean that you need to be 18 years or older.

Diversity

We welcome applications from people of different backgrounds, experience and circumstances. We seek to ensure that our organisation and our services are relevant and accessible to all, with equality, diversity and fairness at the core of what we do. We invite applications from individuals regardless of their gender, race, ethnicity, nationality, disability, age, sexual orientation, religion or political belief and are committed to promoting fair participation and equality of opportunity for all of our applicants.
The British Red Cross is committed to being inclusive, with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences - including disabled and ethnic minority candidates. We value fresh perspectives and insights gained by involving and welcoming people from the widest possible diversity of background, culture and experience. This is to contribute to the breadth of experience we need to respond to people in crisis.

Core learning/requirements

Approximate training hours 3.5.

Minimum Induction - within 3 weeks

Has been introduced to Line Manager and role description discussed
Has been given a H&S briefing pertinent to the site they will normally be operating from
Has been familiarised with any equipment required to carry out the role
Has received any workwear, if required for the role
Has had a one-to-one induction with the Placements Coordinator
British Red Cross Foundation Course e-module (IN-FCEL)

Full Induction - within 3 months

Has attended an Intern Welcome Workshop or attended Foundation Training classroom workshops dependant on the nature of the role.


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