15 May

Ict Service Desk Officer Jobs Vacancy at Suffolk Coastal And Waveney District Councils Lowestoft

Position
Ict Service Desk Officer
Company
Suffolk Coastal And Waveney District Councils
Location
Lowestoft ENG
Opening
15 May, 2018 12 days ago

Suffolk Coastal And Waveney District Councils Lowestoft urgently required following position for Ict Service Desk Officer. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Ict Service Desk Officer Jobs Vacancy at Suffolk Coastal And Waveney District Councils Lowestoft Jobs Details:

Suffolk Coastal and Waveney District Councils are committed to improving the quality of life for everyone living in, working in and visiting east Suffolk.

Already a progressive and successful partnership, we are in the process of combining our two authorities to create the largest district council in the country, delivering vital services to those who need them most. Our councils are an exciting place to work and a great place to make a real difference to people’s lives.

You will lead on the operation of the ICT Service Desk, providing a central point of contact for all users and the delivery of technical support, advice, ICT Procurement and good customer service.

Duties will include first line technical support for all ICT desktop technology, telephony and printing solutions, ICT budget monitoring and performance statistics.

You must have a BTEC (or equivalent) qualification in a related field and have good business, customer engagement and technical experience gained within a service desk or technical support environment.

You must also have effective communication skills, the ability to problem solve and knowledge of standard ICT desktop computing, mobile devices and Office productivity tools.

In return, we can offer great opportunities for training and development. We want you to stay with us for the long term, so we will give you all the support we can to build a great career with our organisation.

There is also a superb benefits package including flexible working options and purpose built brand new office accommodation, as well as a generous leave entitlement, discount scheme, pension scheme and free car parking.

For an informal discussion regarding this post, please contact Kevin Hallam on (01502) 523291.

Please read the job description and person specification before applying for this job.

Interview date: w/c 4 June 2018.


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