Senior Pensions Administrator Jobs Vacancy at Punter Southall Group Limited London
Punter Southall Group Limited London urgently required following position for Senior Pensions Administrator. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Senior Pensions Administrator Jobs Vacancy at Punter Southall Group Limited London Jobs Details:
Ideal opportunity for an experienced pensions professional to be involved in a wide ranging role covering pensions administration, management and consultancy tasks. To be successful in addition to a demonstrable track record gained within the pensions administration industry, you will need to be experienced in current pensions legislation and have a proven project management background. Previous presentational experience is desirable given the nature of the role.
Job purpose summary
Acting as the prime contact for a given portfolio of PS Administration clients to ensure the provision of a high quality pension administration service and participating in achieving team objectives. You will also be expected to actively contribute to the overall objectives of the Company and participate in strategic business changes i.e. critical success factors, implement decisions made by the Board and Principals and understand the issues that affect the performance of the Company.
Key responsibilities & accountabilities
You will be involved in a wide range of pensions administration, management and consultancy tasks. You will support the Administration Team Leader in ensuring the service delivery in terms of quality, profit and sustainability for an assigned PS Administration client portfolio. Key responsibilities essential to the role include:
- Managing the completion of annual projects (such as renewals, benefit statements, pension increases, trustee reports and accounts) and ad hoc projects (such as scheme closure, data audit reports and liability reduction exercises). Ensuring projects are fully monitored and completed in line with customer and legislation requirements.
- Day to day management of client relationships with trustees and corporate clients, acting as first point of contact where applicable, taking a proactive stance to gain an extensive knowledge of their assigned client portfolio.
- Maintaining a client focused approach, able to develop trusting and credible partnerships with clients both face to face and via the telephone.
- Scrutinising the client work of other less experienced pensions administration team members.
- Assist the team with priority and complex individual case work, this may involve helping to interpret the scheme rules and or/checking calculation work.
- Sign out non-standard letters in response to client and member queries.
- Maintaining scheme control files.
- Ensuring the accurate update of time recording system (Virtual Office) for both chargeable and non-chargeable activities.
- Seeking ways of innovating and improving quality, service delivery and efficiencies in processes and procedures.
- Anticipating, resolving and owning problems, identifying solutions to management as and when required.
- Preparing, checking and issuing administration bills.
- Updating internal change control and other schedules and spreadsheets as required.
- Ensuring breaches, errors and complaints logs are promptly completed and regularly reviewed.
- Monitoring on going procedural developments and implementing changes to procedures where required.
- Keeping abreast of technical and legislative developments within the pensions industry.
- Drive and support automation projects as necessary.
- Preparing for and attending trustee meetings as appropriate (including some Trustee Secretarial duties).
- Take part in marketing and new business activities including completing tender responses, attending pitches and presenting at site visits.
This section describes the experience, education and skills necessary for the role (at the lowest level that is necessary for full & effective performance).
Knowledge & experience
- Able to demonstrate an expert knowledge of pensions administration activities and can apply this knowledge to any scheme.
- Previous pensions administration experience of Defined Benefit (DB) and Defined Contributions (DC) schemes including leavers, retirements, deaths, transfers in, transfers out, monthly processing and investment, benefit statements, renewals and pension increases.
- Experience of current pensions legislation and framework is essential, especially the regulatory requirements of the various Pensions and Finance Acts which impact on pensions administration.
- Third party pensions administration experience preferred, although strong all round experience within an in house pensions department which is not purely process driven will be considered.
- Previous presentational experience is desirable to attend client/trustee meetings and support new business development activities.
- Able to demonstrate a numerical aptitude evidenced by work related experience or academic achievements as listed below.
- Previous project management experience would be required to perform pension administration project based work.
- IT proficient, in particular Microsoft Word, Excel, Outlook & PowerPoint.
- Educated to a minimum of A Level or Degree or equivalent standard.
- Ideally a minimum of three C grades or above at A Level or equivalent qualification.
- Strong Maths and English GCSE or equivalent qualification - minimum grade B.
- Significant progression with/or have completed a relevant pensions qualification e.g. QPA/DPC/RPC/APMI (or applicants deemed ‘qualified by experience’ would be considered).
In addition to the necessary experience, qualifications and academic achievements, the incumbent should be able to demonstrate the following key attributes:
- Positive personal impact qualities such as leadership, influencing, credibility and empathy.
- Effective management skills including awareness of management processes and motivation of staff.
- Outstanding communicator, able to communicate effectively, professionally and concisely in writing, face to face and over the telephone with internal and external contacts.
- An eagerness to take on responsibility and adopt a flexible approach when work pressures are high
- An ability to manage conflicting demands on ones time and able to work to tight deadlines.
- Able to delegate work priorities to less experienced staff.
- Capable of anticipating, resolving and owning problems, identifying solutions to management as and when required.
- Self-motivated and enthusiastic approach to work, in particular taking responsibility for personal and technical continuous professional development.
- Well-developed analytical and problem solving skills, and sound decision making skills, safeguarding the interests of both client and Company.
- Understanding impact beyond the immediate team when considering tasks and actions.
- Continues to seek ways of innovating and improving quality, service delivery and efficiencies in processes and procedures.
- Well developed commercial and business awareness, coupled with excellent negotiation skills.