14 Feb

Receptionist Jobs Vacancy at Prison Probation Service

Position
Receptionist
Company
Prison Probation Service
Location
ENG
Opening
14 Feb, 2018 30+ days ago

Prison Probation Service urgently required following position for Receptionist. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Receptionist Jobs Vacancy at Prison Probation Service Jobs Details:

Overview of the job

This is an administrative role based within the National Probation Service (NPS) Directorate in NOMS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office based activities.

The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services.

The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided.

The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need.

Summary

To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures.

Responsibilities,Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

To greet offenders and visitors, log their arrival and departure, ensure the appropriate member of staff is notified and issue visitor passes and security fobs as necessary

To be first point of contact for partner businesses that reside within the same building

To handle all queries, referring on when unable to resolve

To handle incoming and outgoing telephone calls, take messages and transmit to the appropriate person.

To deal with all mail items; incoming, outgoing and internal

To take bookings, support and service meeting rooms including training event registration as required

To support the allocation and booking of hot desks, car parking and pool cars as required

To pay bus fares/travel warrants to offenders and handle day to day petty cash

To assist in maintaining Health and Safety and security aspects of the premises, including the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures

To log building faults and incidents and keep a log of maintenance and repairs

To ensure faults are reported and servicing requests for equipment are made with suppliers and contractors

To assist with scanning and archiving as required

To access databases for information as necessary and input information as required

To practice safer working and adhere to data protection, confidentiality policies and legislation

To order office stationery in liaison with the line manager

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Competencies

We'll assess you against these competencies during the selection process:
  • Changing and improving
  • Leading and communicating
  • Managing a quality service
  • Showing Drive and Resilience
Civil Service Competency Framework

Benefits


Pensions

Civil Service pension schemes may be available for successful candidates.

Benefits

Annual Leave
Pension
Support
Training
Networks


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