24 May

Customer Service Assistant Jobs Vacancy at Midcounties Operative Steventon

Position
Customer Service Assistant
Company
Midcounties Operative
Location
Steventon ENG
Opening
24 May, 2018 26 days ago

Midcounties Operative Steventon urgently required following position for Customer Service Assistant. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Assistant Jobs Vacancy at Midcounties Operative Steventon Jobs Details:

To provide an efficient and effective service to all our customers, understanding their needs and requirements and continually working to exceed their expectations wherever possible; ensuring that their store is recognised as an exceptional Community retailer.
However, occasionally situations may arise that require the post holder to perform other duties or tasks as may be reasonably requested by the Society. The post holder shall:

Provide excellent customer service as required, taking pride in satisfying or exceeding our customer’s expectation and experience.

Process customer orders at the checkout accurately and quickly.

Ensure all areas are kept clean, tidy and adhere to safety practices.

Ensure all product ranges are maintained and replenished at every opportunity following the guidelines that govern this area of activity.

Maintain our high standard in relation to quality and availability of produce.

Maintain an understanding of and always work in line with retail policies and procedures.

Complete and implement all required statutory training.

Ensure customer complaints are dealt with professionally and processed speedily in line with the Society’s complaints procedure.

Ensure punctuality and personal appearance standards are met in line with the Society’s standards.

Support fellow colleagues as appropriate and adhere to the Society’s values and principles.

Use every opportunity to encourage membership of the society for customers and colleagues.

Understands and can promote the importance attached to community based retailing.

Be actively involved with community projects though Community Hours undertaken.

Take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions at work.

The Customer Service Assistant may be required to work anywhere within the Society’s trading area and development opportunities are dependent upon performance and opportunities available.
In addition, all employees are expected to work within the terms of their contract of employment and adhere to Society policies and procedures.


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