09 Feb

Student Fees Adviser Jobs Vacancy at University Birmingham Birmingham

Position
Student Fees Adviser
Company
University Birmingham
Location
Birmingham ENG
Opening
09 Feb, 2018 30+ days ago

University Birmingham Birmingham urgently required following position for Student Fees Adviser. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Student Fees Adviser Jobs Vacancy at University Birmingham Birmingham Jobs Details:

Full time starting salary is normally in the range £19,156 to £20,514. With potential progression once in post to £25,009 a year.

New staff are eligible to join the University’s new defined contribution pension scheme. Existing staff may continue to receive their current benefits.

Additional Information

Terms and Conditions

Support

Job Purpose

In conjunction with a team of Credit Controllers, to arrange for the timely collection of student tuition and accommodation fees. Using personal judgement, within the limits set by the University’s procedures, to minimize collection periods and maximize the income to the University on a case by case basis.

Person Specification

Knowledge

• Knowledge of Higher Education and its business environment is an advantage.

• Knowledge of Word, Excel and Word and Outlook..

• Must be able to acquire, after a period of familiarisation, a thorough knowledge of the University's core computer systems.

Skills

• Highly literate and numerate with a high degree of computer literacy and written presentation skills.

• Excellent organisation skills and ability to work on a number of different debt chasing processes at the same time.

• Ability to be adaptable and flexible in approach to work, including a commitment to work flexible hours in order to give best customer service.

• Ability to prioritise own workloads.

• Ability to use your own initiative and problem solve.

• A firm but diplomatic attitude with the ability to negotiate and use one’s own judgement.

• Excellent communication skills, both written and verbal, tact, discretion and patience are essential as are excellent interpersonal and negotiation skills.

• Able to use own initiate within area of expertise and to understand when matters should be referred

Qualifications

• Educated to degree standard or have suitable experience in an administrative role within a Higher/ Further Education environment with clear evidence of the ability to fulfil requirements of the post.

Experience required

• Substantial experience gained in a large customer-focused credit control environment.


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