11 Feb

Sales Support Administrator Jobs Vacancy at Etihad Airways London

Position
Sales Support Administrator
Company
Etihad Airways
Location
London ENG
Opening
11 Feb, 2018 30+ days ago

Etihad Airways London urgently required following position for Sales Support Administrator. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Sales Support Administrator Jobs Vacancy at Etihad Airways London Jobs Details:

Your ultimate role is to contribute in achieving Etihad Holidays’ annual revenue targets using your travel industry experience and business acumen to deliver business targets on time, every month.
Creating, Marketing and Distributing Etihad Holidays product, owning the product lifecycle from start to finish supporting Holidays manager in designing and benchmarking packages and then ensuring timely delivery to market.
Attention to detail with a desire to be part of an award-winning, fast-paced and dynamic team in London.

JOB RESPONSIBILITIES
Policies and procedures
Implement relevant policies, processes and procedure and monitor adherence so that work is carried out in a controlled manner
Day-to-day operations
Manage the day to day operations by providing guidance, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards
People Management
Implement department/ function compliance with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment
Health and Safety
Implement department/ function compliance with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment
Health and Safety
Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment

SPECIFIC RESPONSIBILITIES
Regular product updates, liaising with HQ product managers to identify the best deals in market
Ensuring website and other touch points are regularly refreshed and updated
Communicating with suppliers and managing on-time supplier payments using the company system Ariba to raise Purchase orders and Invoices.
Pricing offers in multi-currency format and communicating to relevant markets, speed to market of these offers is pivotal in the delivery of revenue
Investigating customer complaints with various stakeholders and make recommendation for service recovery to Holidays Manager.
Handling telephone and email enquiries (Etihad Holidays inbox), ensuring all emails and calls are addressed within SLA’s.
Preparing Holidays quotations for VIP and travel trade partners, you should have a confident telephone manner as you may be expected to call clients and explain the destinations or products you’re proposing
Organise and prepare for Trade and FAM trips, strong skills in negotiating and preparing collateral for shows.
Prepare weekly reporting for UK and Abu Dhabi management

EDUCATION & EXPERIENCE
Candidates holding a degree or relevant professional qualification: No prior relevant work experience required
Candidates not holding a degree or relevant professional qualification: 2 years of relevant work experience

SKILLS
Analytical skills - Advanced
Business Understanding skills - Advanced
Presentation skills - Advanced
Report Writing skills - Advanced

About Etihad Airways
Etihad Aviation Group (EAG) is a diversified global aviation and travel group comprising five business divisions – Etihad Airways, the national airline of the United Arab Emirates, Etihad Airways Engineering, Etihad Airport Services, Hala Group and Airline Equity Partners. The group has minority investments in six airlines: airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways and Virgin Australia.
From its Abu Dhabi base, Etihad Airways flies to, or has announced plans to serve, more than 110 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. The airline has a fleet of over 120 Airbus and Boeing aircraft. In 2013, it placed firm orders for 204 aircraft, which included 71 Boeing 787s, 25 Boeing 777Xs, 62 Airbus A350s and 10 Airbus A380s. For more information, please visit: etihad.com


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