19 Jan

Medical Information Officer Jobs Vacancy at Propharma Group Richmond

Position
Medical Information Officer
Company
Propharma Group
Location
Richmond ENG
Opening
19 Jan, 2018 29 days ago

Propharma Group Richmond urgently required following position for Medical Information Officer. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Medical Information Officer Jobs Vacancy at Propharma Group Richmond Jobs Details:

Job Description

Essential Functions include:
1. Medical Information service delivery

  • Providing a high quality medical information enquiry handling service by answering technical questions in respect of designated products in an accurate, confident and professional manner. Enquiries may be received via phone, letter, email and fax.
  • Complying with the specific Working Practices (WPs) which have been agreed with designated clients as well as following processes which may be documented in Client Instructions/other documentation.
  • Ensuring that tasks are completed within the deadlines documented in the agreed ProPharma Group Standard Operating Procedures (SOPs) and WPs.
  • Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma Group SOPs and WPs.
  • Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence.
  • Logging all enquiries handled in an accurate, comprehensive and timely fashion in to Enquiry Handling Systems.
  • Liaising with Medical Information Assistants to ensure data received from clients is saved on file in a timely manner where applicable.
  • Ensuring that any confidential information or personal data related to ProPharma Group and its clients is managed in accordance with Data Privacy regulations as described in ProPharma Group SOPs.
  • Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.
2. Quality Assurance

  • Maintaining quality in all areas of the job, particularly reporting of Adverse Events, Product Quality Complaints and logging enquiries into Enquiry Handling Systems.
  • Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.
3. General
  • Performing additional tasks within the Company as delegated by the Manager.
  • Having a good working knowledge of, and to comply with, the SOPs of ProPharma Group.
  • Complying with the Company’s health and safety policies.
  • Ensuring the Confidentiality Statement within the Contract of Employment is adhered to at all times in respect of the data and property of ProPharma Group, its clients and employees of the business. Qualifications
1. A degree in a life science or pharmacy.
2. Able to work within a team in an open and professional manner.

3. Excellent written and oral communication skills and computer literacy.
4. Sound planning, prioritising and organisational skills. Showing an effective workload management system and meeting deadlines.
5. Able to take responsibility for work allocated (ensuring tasks are followed through to completion).
6. Accuracy and attention to detail.
7. Able to understand and follow processes.

Additional Information

All candidates must be legally eligible to work in the United Kingdom.

We are an equal opportunity employer. M/F/D/V

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***


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