Booking Clerk Jobs Vacancy at East Lancashire Hospitals Burnley
East Lancashire Hospitals Burnley urgently required following position for Booking Clerk. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Booking Clerk Jobs Vacancy at East Lancashire Hospitals Burnley Jobs Details:
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 7,000 staff, many of whom are internationally renowned and have won awards for their work.
At East Lancashire Hospitals Trust, our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 7,000 staff, many of whom are internationally renowned and have won awards for their work.
We are looking for enthusiastic, hardworking and well organised individuals to join our team in the Outpatient Booking Centre. Our office is a large, open plan department based at Burnley General Hospital. Join our team to play an important role in supporting the secondary care clinicians of East Lancashire to deliver outpatient appointments.
*PREVIOUS APPLICANTS NEED NOT APPLY*
The department provides contact for patients, GP surgeries, Consultants and their secretaries, nursing staff, and others. The hours are over 5 days, Monday to Friday. The post holder will be required to work 10 am to 6 pm Monday to Thursday and 9 am 5 pm on Fridays. Whilst training is taking place, the hours will be 9-5 pm Monday to Friday.
• Operating a telephone booking system, to book outpatient appointments for a wide range of specialties across the Trust, many of them to government guidelines and timescales
• Use of call centre software and reminder service software
• Day-to-day operational management of the national eReferral system to book, rearrange and manage referrals
• Accurate collection and recording of data on several systems
• Adding, removing and booking patients from waiting lists where appropriate
• Other duties include filing (paper and electronically), faxing (using fax server and management of folders electronically), scanning and storing referrals and clinic information for outpatient clinics
• Manage incoming and outgoing mail, paper and electronic – large volume of information processed via Outlook
• Microsoft Word, Excel and Outlook experience is vital for this role.
We provide training for our in-house IT systems, such as PAS, call centre software, eReferrals, scanners etc, and the Trust provides a range of other courses for personal development.
Other benefits of working for East Lancashire Hospitals include 27 days annual leave for new starters rising after 5 & 10 years to 29 & 33 days, plus bank holidays; car parking at subsidised rates; on-site gym for a small monthly charge; lease car scheme; access to Health Service Discounts, amongst others.
Candidates must be a good team player, willing to learn, enjoy a challenge, able to multi-task and be comfortable operating multiple systems to access information in order to manage patient booking and referral information.
The aptitude to retain volumes of information in a fast paced and ever changing environment would be necessary.
The work includes patient contact, therefore, excellent communication and interpersonal skills along with a professional and friendly approach is required.
You should have good literacy and numeracy skills, along with previous clerical and computer experience.
The ability to work calmly under pressure maintaining a high standard of work is essential, as well as the ability to prioritise effectively and problem solve. A skills test for the post will be carried out at the interview.
Please ensure you check the email account from which you apply regularly as we may use this to contact you regarding your application.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
The Trust is committed to creating a well-managed, flexible working environment that supports staff and promotes their welfare and development. We are committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We operate Zero Tolerance to aggression, violence, bullying and harassment. We will make reasonable adjustments to ensure our recruitment and selection process is accessible to all. Flexible Working applications will be considered. The Trust operates a No Smoking Policy.
Should you require a reasonable adjustment to our recruitment process please contact a member of Recruitment Services on 01254 732075 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Please Note: new entrants to the NHS will normally commence on the first pay point of the relevant band.
This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata.
This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.
Reasonable Adjustments: Support is available to candidates with disabilities when applying for vacancies. For more information on reasonable adjustments please contact our Recruitment Team by any of the following methods:
By telephone 01254 732075
or email firstname.lastname@example.org
or write to Employment Services, Parkview Offices, Haslingden Road, Blackburn, BB2 3HH