02 May

Assistant Programme Officer Apo Middle East Jobs Vacancy at Mercy Corps Edinburgh

Assistant Programme Officer Apo Middle East
Mercy Corps
Edinburgh SCT
02 May, 2018 30+ days ago

Mercy Corps Edinburgh urgently required following position for Assistant Programme Officer Apo Middle East. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Assistant Programme Officer Apo Middle East Jobs Vacancy at Mercy Corps Edinburgh Jobs Details:

Position Title:
Assistant Programme Officer (APO) for the Middle East

Primary Location:
Edinburgh, UK

Position Status:
Permanent, Full Time

Reporting to:
Programme Officer

Up to 30%

Circa £20-£21k

Mercy Corps is a leading global organisation powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action—helping people triumph over adversity and build stronger communities from within. Now, and for the future.

For more than three decades, we’ve learned and grown alongside extraordinary people—more than 190 million individuals who understand their own needs better than anyone else. Our experience shows they are best able to strengthen their communities from within. In everything we do, we look for moments of transition to connect people to resources and expertise that can catalyse transformative change.

Mercy Corps implements a variety of programming throughout the Middle East in response to the diverse humanitarian and long-term development challenges of the region. The Middle East region covers Syria, Jordan, Lebanon, Turkey, West Bank / Gaza, Yemen, Iraq, and Greece.


The Assistant Program Officer (APO) provides administrative support to the Senior Program Officer (SPO), Program Officer/s (POs), Regional Director (RD), Deputy Regional Director (DRD) and the field teams for the growth and implementation of high-quality and impactful programming in the Middle East region. The APO will play a key role in managing information and data that comes in from the country teams to facilitate use and access of it for other HQ departments and retention of institutional knowledge. The APO effectively supports the SPO/PO’s to provide the secondary check and support the field (ultimate point of responsibility) in adhering to internal and external policies and regulations and is responsible for administrative duties for the region.

The APO is an entry level admin position in our Programmes team but provides the fantastic opportunity to get exposure to the grants management process coupled with the opportunity to get experience in the 3rd sector and the starting platform to your career.


Grant Administration:

  • Support the SPO/PO’s with administrative tasks such as maintaining required documentation, as per the internal Programme File, and knowledge management of the grant, updating other internal information systems.
  • Assist in monitoring and ensuring compliance with donor regulations and Mercy Corps policies and procedures.
  • Advise country teams on formats for donor reporting and define timelines to review.
  • Provide comprehensive reviews of donor reports and ensure that reports are submitted in accordance with the agency’s Reporting Standard Operating Procedures and in adherence to deadlines set out in the grant agreement/contract.
  • Initiate, coordinate and send out New Award Initiation Summaries and project Close-out messages.
  • Act as focal point for proposals submitted in search of co-financing and liaise with Fundraising and Finance Departments as required.
  • Provide up to date information on donor visibility requirements and commitments in liaison with the media /communications team.

Proposal Coordination:

  • Undertake donor research and identify appropriate funding opportunities from donors, also reviewing donor guidelines and carrying out eligibility checks for new funding opportunities identified.
  • Provide administrative support for proposal development such as drafting Past Performance Reports/capacity statements/or other required documents, copy-editing, and final compilation for submission.
  • For EC-funded programmes, lead on coordinating PADOR partner registration in proposal development.

Internal Communications:

  • Serve as the primary point for internal communications, facilitate use of Mercy Corps web-based information systems to draft and update programme material (e.g. country fact sheets, country pages on web, dollar handles, etc.).

Knowledge Management:

  • Maintain up to date country and grant information in Mercy Corps’ online knowledge management tools.

Recruitment Support & Deployment:

  • Ensure necessary documentation has been submitted to relevant people, follow up with teams when field have not received a response; support new hires/consultants/interns/etc.


  • Proactively lead travel/logistical support for field and headquarters teams.


  • Facilitate the training of new Programme and other staff as appropriate on internal grant management, administration and proposal development processes, tools and systems.


  • Represent Mercy Corps at meetings and events when required.


  • Act as a focal point for backstopping for SPO/PO during field trips or short term absence working under the supervision of another appointed PO.
  • May be required to travel to the field to support any of the above.
  • Any other duties as assigned.


  • BA/S in International Development or related field highly preferred.
  • Two years of demonstrated experience in providing administrative/coordination support.
  • Proven ability to communicate effectively with colleagues from various backgrounds and cultures.
  • Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint).
  • Prior NGO or international development experience preferred.
  • Preference given to candidates with prior work experience in the Middle East.
  • Knowledge of relevant technical sectors (emergency relief, economic development, peace-building) preferred.
  • Arabic language proficiency preferred.


The Assistant Program Officer must be a detail-oriented multi-tasker who is able to communicate clearly and work under pressure. S/he must demonstrate patience, flexibility, and taking initiative to solve problems. Vital skills include communication (both written and verbal), as well as building and maintaining effective internal and external relationships. S/he must demonstrate the ability to understand and follow agency procedures, meet deadlines, and work both independently and as part of a complex distanced-based, multi-cultural team. An exposure to and interest in international development issues is important, and an understanding of the complex challenges faced by programme teams operating in overseas environments is critical.


Organisational Learning: As part of our commitment to organisational learning and in support of our understanding that learning organisations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries: Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Reporting to the Edinburgh-based Senior Programme Officer, the APO will work with a variety of other HQ Programme units and other departments, including Resource Development, Finance, People & Strategy, Legal, Policy and Advocacy, Mercy Corps Counterparts at MC HQ offices in Europe; MC donors and partners.

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