Contact Centre Advisor Part Time Jobs Vacancy at Alliance Healthcare Manchester
Alliance Healthcare Manchester urgently required following position for Contact Centre Advisor Part Time. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.
Contact Centre Advisor Part Time Jobs Vacancy at Alliance Healthcare Manchester Jobs Details:
About the Job
The role of the Contact Centre Advisor is to answer incoming calls and to take orders from customers. NWOS is a member of Alliance Healthcare and we provide Surgical Appliances to Pharmacies around the UK, therefore the ultimate customers are patients requiring these products. The job holder will work in a small but busy contact centre with a team of around 40 people. Successful employees also have the opportunity to progress to other departments within the business.
You will have excellent communication skills coupled with a helpful, professional approach to customer service. You will preferably have experience of working in a contact/call centre environment or have previous phone based customer support experience. The ability to recognise and prioritise certain issues is also key as is the ability to handling customer complaints sensitively and efficiently.
Applicants need to be computer-literate, although training in specific company software will be given. A good level of stress tolerance and resilience is helpful, as well as good listening, organisational and problem-solving skills.
Hours of work: 25 per week - Monday to Friday. 13:00 to 18:00.