17 May

Station Manager Brighton Jobs Vacancy at Govia Thameslink Railway Brighton

Station Manager Brighton
Govia Thameslink Railway
Brighton ENG
17 May, 2018 30+ days ago

Govia Thameslink Railway Brighton urgently required following position for Station Manager Brighton. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Station Manager Brighton Jobs Vacancy at Govia Thameslink Railway Brighton Jobs Details:

This is an exciting opportunity for those who are passionate about customer service while thrive on having a challenging operational role. Keeping some of the busiest stations in the UK running is exactly what you will be responsible for.

As the Station Manager you will provide strong leadership and direction across the station teams to ensure that the company’s goals and objectives are fully understood and delivered.

Reporting to the Area Station Manager, this role will lead the day to day station operations ensuring they are delivered in line with company expectations through a period of sustained operational and structural change.

The successful candidate should be able to demonstrate the following:-

  • Passion: You are a dynamic individual, used to working in a 24/7, customer driven environment. Ideally you will have experience from transport, retail or customer service industries.
  • Safe Working Practises: We operate within a highly regulated and unionised environment, and safety is the backbone of our business. You will ensure and embed a safety culture that addresses the acceptance of risk and introduces personal accountability and ownership of safety related issues.
  • Lead, direct and motivate the Station teams to deliver the agreed customer service strategies ensuring that a climate of continual improvement is embedded across the team.
  • Inspiring performance: Your team will be looking to you as a key role model, and as you are centered, intuitive, creative, and reflective, they’ll be in good hands
  • Ability to learn quickly: Our stations offer fast paced, dynamic environments, where the customer is always present. You’ll adapt quickly, take ownership comfortably.
  • Management Experience: You’ll be leading a team of direct reports, with overall responsibility for around 40 employees.

Overall responsibility

  • Responsible for all people management activities of team including welfare, performance, attendance, disciplines, grievances and training.
  • Deploy front line employees during disruption to meet the needs of the customer ensuring that all company standards are met.
  • Deliver a safe and reliable train service in ensuring that train dispatch related incidents and delays are kept to a minimum, as well as working on performance Visualisation Board sand improvement plans.

Knowledge & Experience

  • Proven track record of line and resource management experience in a transport environment
  • Experience of influencing and delivering through others
  • Proven ability to plan in a rapidly changing environment Track record of delivering Customer service in a transportation industry
  • Ability to lead and coach a team
  • Strong interpersonal skills and ability to influence
  • Clear communicator both verbally and non-verbally
  • Planning and organisation to demanding timescales
  • Able to investigate delays and incidents with the objective of identifying immediate, basic and underlying causes, and able to make meaningful recommendations to prevent re-occurrence
  • High IT literacy, Interpreting data and understanding trends using various software
    • Able to work within a Safety Critical role
  • The roles will involve working shifts, which may include nights and also being on-call.

In return, you’ll be rewarded with an interesting and varied work schedule, in an environment where learning and progression is actively encouraged. You’ll enjoy great company and industry benefits, as well as the support of a passionate team. You’ll be fulfilling a role that is integral to GTR’s continued success across the almost a quarter of all UK rail journeys. Your package will include a market leading pension and some great travel benefits on all GTR services.

Jobs Vacancy Related to Station Manager Brighton:


General Manager Ibis Brighton City Centre Jobs Vacancy at Accorhotels Brighton. Accorhotels Brighton opening great career opportunity and jobs vacancy for General Manager Ibis Brighton City Centre position. This jobs vacancy will be open for new jobs applicant starting for 11 Aug, 2018. Close to both the station and the beach the hotels is within easy walking distance of Brighton's many bars, restaurants, shops and attractions including North... ... Continue reading -->


Ground Operations Manager Lgw Jobs Vacancy at Easyjet London / Gatwick Airport. Easyjet London / Gatwick Airport opening great career opportunity and jobs vacancy for Ground Operations Manager Lgw position. This jobs vacancy will be open for new jobs applicant starting for 25 Jul, 2018. Ability to manage and prioritise multiple stations. We now have an exciting opportunity for a proactive and strategic Ground Operations Manager to deliver... ... Continue reading -->


Head Customer Success Jobs Vacancy at Brightlocal Brighton and Hove. Brightlocal Brighton and Hove opening great career opportunity and jobs vacancy for Head Customer Success position. This jobs vacancy will be open for new jobs applicant starting for 29 Jul, 2018. You will directly manage 5 CS agents and account managers located in Brighton and the US. Based in our brand new HQ in Brighton (5 minute walk from Brighton... ... Continue reading -->


Cpa Planning Manager Jobs Vacancy at The Body Shop . The Body Shop opening great career opportunity and jobs vacancy for Cpa Planning Manager position. This jobs vacancy will be open for new jobs applicant starting for 10 Jul, 2018. Are you a CPA Planning Manager looking for your next role with an award-winning global retail business? Our global HQ is located in the heart of East Croydon –... ... Continue reading -->


Systems Manager Jobs Vacancy at Balfour Beatty . Balfour Beatty opening great career opportunity and jobs vacancy for Systems Manager position. This jobs vacancy will be open for new jobs applicant starting for 10 Aug, 2018. As a Systems Manager, you will:. We are looking for a Systems Manager to join us to work in either South Mimms or Dartford, depending on the successful... ... Continue reading -->