Receptionist Jobs Vacancy at Jurys Inn Aberdeen
Jurys Inn Aberdeen urgently required following position for Receptionist. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Receptionist Jobs Vacancy at Jurys Inn Aberdeen Jobs Details:
Job Ref: JI482 Branch: Jurys Inn Aberdeen Location: Jurys Inn Aberdeen, Aberdeen Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40.00 Posted date: 12/04/2018 Closing date: 21/05/2018
We Welcome Happy #happyistheplacetobe
We have a great opportunity for a Receptionist to join the group at Jurys Inn.
We are recruiting for a Receptionist to join our great team. We are looking for an enthusiastic, genuine and friendly person who really enjoys working in hotels and wants to provide great hospitality to our guests, contributing to them having a Happy stay with us.
Experience we are looking for -
To have worked in a hotel or with people in a customer related role.
Excellent Customer service skills, to be able to follow standards and to have good organisational skills.
To be able to make decisions in a fast paced environment and to enjoy it
To be able to communicate well to each other and guests
Be able to use a phone and computer system – we use Opera.
To be familiar with the days business, including arrivals, departures and special requests.
To have a good understanding of the guests requirements when they are checking in or out and to follow the mystery guest standards. Someone will come and check every month.
To offer guest services such as wake up call, newspaper etc.
To ensure all cash, charge, float and till procedures are carried out in accordance with company Policy.
Keeping the team up to date by attending the daily meetings.
Maximise sales through up-selling, using incentives and promotions
Ensure all customer enquiries and requests for bookings are dealt with promptly, courteously and efficiently
Ensure prompt resolution of customer complaints
To communicate well over the phone, taking reservations when the customer contact centre is closed.
Why come and work for us
to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.
Some of the great benefits of working for us include:
Varied and interesting work- no day is the same at Jurys Inn
Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 83.3% (2016 result)
Birthday cards every year- we celebrate everything
The opportunity to work for a well respected brand where people development is at the heart of our culture
Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support
A smart Uniform
Meals on duty
Monthly engagement activities- we like to have fun while working hard
Annual Charity Event Day- we help and support our communities
So many training courses that your brain may not be able to squeeze them all in
Employee of the month earning you a little bonus and fame for the month.
Happy Rewards – earn points and claim them back on gifts that you want
Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
Sensible benefits that could save you money -Pension Scheme, Life assurance, wellbeing support, wedding leave, childcare vouchers, Christmas savings scheme, etc
About Jurys Inn Aberdeen
Adjoining the Union Square Shopping Centre, this modern, city-centre hotel is a 10-minute walk from His Majesty's Theatre, and 3 miles from Aberdeen Exhibition and Conference Centre. The casual rooms come with free Wi-Fi, flat-screen TVs, and tea and coffeemaking facilities. Upgraded rooms add minibars and premium satellite channels. Room service is provided.A modern restaurant and a bar serves light British cuisine. There's also a Costa Coffee lounge, and a breakfast buffet is available for a fee. Other amenities include 4 meeting rooms, and laundry facilities.
About Jurys Inn
As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality rather than experience – it is all about how you interact with others, how you can demonstrate our values which are to be.
Consistent, Friendly, Genuine, Positive and Willing
We believe in developing our people and growing our management teams through our excellent Learning & Development programmes. 93% of our General Managers joined the business in operational roles and have progressed through the Company with the help of our great development and the opportunities that exist being a multi-site and growing business.
What is life like in Jurys Inn?
Our hotels are busy environments with lots of guests passing through each day. As a business, we have 7380 bedrooms which means we could have in excess of 15,000 people staying over every night! That is a lot of people to be responsible for! All roles within Jurys Inn offer customer interaction, a great deal of variety and a fun & friendly working environment.
We strive to make Jurys Inn a great place to work and we get all our employees involved in engagement activities such as summer BBQ’s, the annual charity challenge, monthly birthday celebrations, fun Fridays and much much more.
We think it is a great place to work and Investors in People and the Leadership Factor, who complete our annual engagement survey, agree with us. We have been accredited with Gold Standard Investors in People. This is a testament to the dedication and engagement of our people in making Jurys Inn an employer of choice.
Our Vision & Values
Our vision is very simply, we aim to exceed our guests’ expectations by delivering outstanding results through exceptional people.
How do we do that? Well by employing people who display the following values: