09 May

Service Desk Officer Jobs Vacancy at Capita Plc London

Position
Service Desk Officer
Company
Capita Plc
Location
London ENG
Opening
09 May, 2018 18 days ago

Capita Plc London urgently required following position for Service Desk Officer. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Service Desk Officer Jobs Vacancy at Capita Plc London Jobs Details:

Becoming a Service Desk Analyst with Local Government Software:

Are you looking to get into an IT role? Do you have excellent customer service skills and a real interest in IT? Then Capita in Bromley have an excellent opportunity for you to kick start your IT career as an IT Service Desk Officer with us.

The role is based in Bromley. You will work Monday to Friday, 37.5 hours a week (start times vary from 7am)

What you will do:

  • Take calls from colleagues and help resolve their IT issues

  • Log the calls in our call logging software

  • Follow set admin processes


Your experience will include:

We are passionate about providing only the highest levels of customer service and so above all you will need to be an enthusiastic communicator and self-starter with time management skills and the desire to develop.

Key skills are:

  • A proven interest in Information Technology

  • Strong Communication skills both written and oral

  • Clear, confident and very friendly telephone manner

  • GCSE in Maths and English at C or above or equivalent


About Local Government Software

Capita Local Government Software keeps society moving. Our technology transforms the experience of those delivering, and receiving, public and community services. We provide innovative technology solutions to help deliver high quality and effective services which make a real difference - from enabling smarter working and better engagement with clients, to providing intuitive analysis tools. Join us and you’ll help government make better, more informed decisions with a positive impact on society.

Local Government Software are part of Capita Plc, the UK’s leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers’ needs, we’ve helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.

What’s in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration – with colleagues, customers and clients – is what makes us so effective at what we do.

As well as a generous basic salary, we also give you a company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential – whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process – click apply now..

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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