26 Sep

Administrative Officer Durham Jobs Vacancy at Valuation Office Agency Durham

Position
Administrative Officer Durham
Company
Valuation Office Agency
Location
Durham ENG
Opening
26 Sep, 2017 23 days ago

Valuation Office Agency Durham urgently required following position for Administrative Officer Durham. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Administrative Officer Durham Jobs Vacancy at Valuation Office Agency Durham Jobs Details:

The Valuation Office Agency (VOA) is an executive agency of HMRC with circa 3,500 staff. Our main functions are to compile and maintain the business rating and council tax valuation lists for England and Wales, value property in England, Wales and Scotland for the purposes of taxes administered by HMRC, provide statutory and non-statutory property valuation services in England, Wales and Scotland, determine Local Housing Allowance levels and register fair rents in England.

This is an opportunity for an enthusiastic and confident individual, with strong communication and organizational skills to attain Fixed Term Contract as an Administrative Officer (AO) in Durham NSO. Initial contract will be for 6 months with the chance of extension.

The role is primarily a contact role using various mediums; telephone, email and written correspondence (internal and external customers).

The VOA is a flexible working employer but we operate business hours 8:30 to 17:00 Monday to Friday ( there may be a business need to cover Contact and other duties during these times)

The duties will include casework registration, data processing, searching and interrogating electronic and manual databases.

Other duties may include

• Operating office machinery such as photocopier, electronic scanner, printers and fax.

• Handle post, filing, and produce standard letters.

• Deal with enquiries from internal and external customers by email, telephone and in writing.

• Support the Line Manager in the day-to-day supervision of staff at AA level, including training, quality assurance, and monitor work progression throughout the centre.

• To carry out searches and interrogation of the databases, casework validation and registration and data processing.

• Carry out a range of administrative tasks and support functions to assist management as requested.

• Support colleagues with Victer computer system related technical or complex enquires and provide solutions

This list is not exhaustive and the role holder may also be required to carry out other Administrative Officer roles and responsibilities.

Candidates should possess a working knowledge of Word, Excel, and Outlook and possess keyboard skills or be prepared to learn these as they are essential for this role.

Qualifications Candidates must possess 5 GCSE's including English Language at grade C or above or equivalent.

Candidates will be required to bring proof of qualifications to interview and interviews will not be held unless this proof is provided

Competencies We'll assess you against these competencies during the selection process:

  • Changing and improving
  • Leading and communicating
  • Delivering at pace
  • Collaborating and partnering
Civil Service Competency Framework

Benefits
Pensions Civil Service pension schemes may be available for successful candidates.

Benefits Flexible working hours, 25 days leave rising to 30 days after 5 years service and Civil Service pension scheme.


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