25 Feb

Sales Support Generalist Brighton Churchill Square Jobs Vacancy at Victoria Secret Brighton

Position
Sales Support Generalist Brighton Churchill Square
Company
Victoria Secret
Location
Brighton ENG
Opening
25 Feb, 2018 30+ days ago

Victoria Secret Brighton urgently required following position for Sales Support Generalist Brighton Churchill Square. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Sales Support Generalist Brighton Churchill Square Jobs Vacancy at Victoria Secret Brighton Jobs Details:

The Sales and Support Generalist drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area. The Sales and Support Generalist will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed.

Key Responsibilities:
When assigned to the sales floor:
Drives store sales and growth by personally selling to customers

Proactively engages with customers, reads cues and responds effectively

Provides customers with the perfect bra fit by asking effective questions

Converting returns, offers and other promotions into larger sales When assigned to the cash wrap:

Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register

Reinforces customer buying decisions at checkout and encourages purchase of additional items

Recovers cash wrap selling zone and “go-backs”

Builds customer loyalty through customer email capture When assigned to processing and replenishment:

Processes merchandise to be floor ready and maintains back room and under stock to brand standards

Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase

Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process When assigned to floorset activity:

Executes floorset proficiently

Understands and adheres to brand standards

Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment When assigned to facilities (select stores):

Maintains the standards for the appearance of the store by completing the daily and monthly cleaning checklists

Completes daily cleaning, dusting or polishing of ceiling vents, diffusers, lights, fixtures, baseboards, speakers windows, mirrors, floors, restrooms, break rooms and other applicable areas of the store

Maintains necessary cleaning supplies and stocks as needed

Follows procedures provided in SOP for the proper cleaning supplies in order to prevent damage to floors and

fixtures All associate roles at Victoria’s Secret are responsible for:

Driving top line store sales results and growing the business through action and productivity

Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” culture

Creating customer awareness of programs available to them, (i.e. email capture) to build customer loyalty, when applicable

Setting personal goals and tracking individual and team performance to the goals

Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures

Taking initiative to recover and replenish merchandise, so it is available to sell

Understanding and adhering to visual merchandising brand standards

Assisting in housekeeping of sales floor and communicating maintenance issues

Keeping an awareness of, and building personal capability in, loss prevention

Reinforcing store strategy to reduce shrink

Supporting all activities related to providing a safe working environment

Understanding and demonstrating Company values Success Measures:

Sales Comps (Likes)

Bra Comps (Likes)

Sales Per Hour (SPH)

Dollars Per Transaction (DPT)

Transactions Per Hour (TPH)

Loyalty

Qualifications

Exhibits an authentic desire to exceed the customer’s expectations

Proven ability to meet or exceed goals preferred

Demonstrates a sense of urgency

Has a healthy, competitive spirit, while maintaining a team focus

Is resilient and bounces back quickly from setbacks

Pursues opportunities to take on more responsibility

Seeks out coaching from leaders and peers to improve productivity; leads own learning

Schedule flexibility that includes evenings, weekends, holidays, and non-business hours An equal opportunity employer, Victoria’s Secret UK does not discriminate in hiring or terms and conditions of employment because of an individual’s race, colour, religion or belief, gender, nationality, national or ethnic origin, age, disability, sexual orientation, marital status or any other protected category recognized by UK law.


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