19 Feb

Receptionist Jobs Vacancy at Ministry Justice Northampton

Ministry Justice
Northampton ENG
19 Feb, 2018 28 days ago

Ministry Justice Northampton urgently required following position for Receptionist. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Receptionist Jobs Vacancy at Ministry Justice Northampton Jobs Details:

Please note that this role will require some flexibility in hours. Out of hours work may be required - such as covering evening shifts. The role may operate in a shift pattern.
Overview of the job
This is an administrative role based within the National Probation Service (NPS) Directorate in NOMS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office based activities.
The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services.
The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided.
The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need.
To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures.
Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
To greet offenders and visitors, log their arrival and departure, ensure the appropriate member of staff is notified and issue visitor passes and security fobs as necessary
To be first point of contact for partner businesses that reside within the same building
To handle all queries, referring on when unable to resolve
To handle incoming and outgoing telephone calls, take messages and transmit to the appropriate person.
To deal with all mail items; incoming, outgoing and internal
To take bookings, support and service meeting rooms including training event registration as required
To support the allocation and booking of hot desks, car parking and pool cars as required
To pay bus fares/travel warrants to offenders and handle day to day petty cash
To assist in maintaining Health and Safety and security aspects of the premises, including the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures
To log building faults and incidents and keep a log of maintenance and repairs
To ensure faults are reported and servicing requests for equipment are made with suppliers and contractors
To assist with scanning and archiving as required
To access databases for information as necessary and input information as required
To practice safer working and adhere to data protection, confidentiality policies and legislation
To order office stationery in liaison with the line manager

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
The following competencies from the Civil Service Competency Framework will be used for selection purposes:
Changing and Improving
Leading and Communicating
Managing a Quality Service
Showing Drive and Resilience

Essential Skills/ Qualifications/ Accreditation/ Registration
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh
GCSE A*-C Grade (or equivalent) including Maths and English (and Welsh where applicable) or proven track record in commensurate role
Relevant experience, NVQ Level 2 Administration (or equivalent)
Good communication skills, both verbal and written. Good keyboard and word processing skills Ability to work both independently and as part of a team
Good interpersonal skills
Awareness of Health and Safety processes (Training will be given as required)
Skills for defusing difficult situations, including aggressive language or behaviour
Conversant with standard ICT applications including Word. Excel, and email
Experience of money handling and basic reconciliation
Hours of Work and A llowances
Core hours include regular unsocial hours (evenings and/or weekends) as determined by the business need

The jobholder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Additional Information

Working Arrangements & Further Information

Standard working hours are 37 hours per week excluding breaks which are unpaid. Some posts within London are 35 hours per week excluding breaks which are unpaid


The MoJ offers a range of benefits:
Annual Leave

Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
Paid paternity, adoption and maternity leave.
Free annual sight tests for employees who use computer screens.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.


All candidates are subject to security and identity checks prior to taking up post

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria

Interview dates

Expected w/c 9th April 2018 (subject to change)

Contact information

Closing Date : 5th March 2017 at 23:55 hours
If you require any assistance please call 0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk . Please quote the job reference.

Level of security checks required

Enhanced Baseline Standard

You will be required to provide statements describing your skills and experience relevant to each of the stated competencies below.
We recommend that you structure your example as Situation, Task, Action and Result.
For further details on civil service competency framework see

In the event of a large number of applications, a sift on the lead competency may take place. If this happens, the lead competency will be the first one listed in the advert.
During the application or interview process, you may be asked to undertake an additional assessment. If this is applicable this will be listed in the advert or when you are invited to interview.
if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL ( Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk ) in the first instance

Competence 1

Changing and Improving

Competence 2

Leading and Communicating

Competence 3

Managing a Quality Service

Competence 4

Showing Drive and Resilience


Effectiveness in this area is about being consistently motivated, committed and able to perform duties in all situations. People who are effective maintain a personal conviction when faced with resistance. Those who work in establishment must retain a professional approach when confronted by aggression and strong emotion from prisoners. At senior levels, it is about remaining focussed on achieving objectives in the face of resistance, organisational constraints or unforeseen problems.

Jobs Vacancy Related to Receptionist:


Club Receptionist Shoreditch House Jobs Vacancy at Soho House Shoreditch. Soho House Shoreditch opening great career opportunity and jobs vacancy for Club Receptionist Shoreditch House position. This jobs vacancy will be open for new jobs applicant starting for 06 Mar, 2018. Shoreditch House is a private members' club in the heart of East London. Only those club receptionists eligible to work in the UK or have a valid UK work permit... ... Continue reading -->


Front House Receptionist Jobs Vacancy at Securitas United Kingdom London. Securitas United Kingdom London opening great career opportunity and jobs vacancy for Front House Receptionist position. This jobs vacancy will be open for new jobs applicant starting for 13 Mar, 2018. Well presented and highly organised, as a Receptionist, you must possess excellent communication and interpersonal skills as well as a professional telephone... ... Continue reading -->


Receptionist Jobs Vacancy at The Letchworth Clinic Letchworth. The Letchworth Clinic Letchworth opening great career opportunity and jobs vacancy for Receptionist position. This jobs vacancy will be open for new jobs applicant starting for 08 Mar, 2018. Now hiring at 17 Station Road, Letchworth Garden... ... Continue reading -->


Receptionist Jobs Vacancy at Whitgift Foundation Croydon. Whitgift Foundation Croydon opening great career opportunity and jobs vacancy for Receptionist position. This jobs vacancy will be open for new jobs applicant starting for 28 Feb, 2018. We are seeking to appoint a Receptionist to work a job share during term time + 2 weeks at the end of August.... ... Continue reading -->


Receptionist Jobs Vacancy at Company Bristol. Company Bristol opening great career opportunity and jobs vacancy for Receptionist position. This jobs vacancy will be open for new jobs applicant starting for 27 Feb, 2018. Schedule appointments and manage meeting rooms within the client site. G4S is a global company with a diverse employee team and we welcome applications from... ... Continue reading -->