22 Nov

Content Design Trainer Jobs Vacancy at Government Digital Service London

Position
Content Design Trainer
Company
Government Digital Service
Location
London ENG
Opening
22 Nov, 2017 24 days ago

Government Digital Service London urgently required following position for Content Design Trainer. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Content Design Trainer Jobs Vacancy at Government Digital Service London Jobs Details:

Salary: £48,480 - £60,484 (depending on experience) - Internal loans Ts and Cs apply for CS applicants

Contract type: 24 Months Fixed Term

Grade: Cabinet Office Band A

Number of open roles: 1

Hours: 37 hours/week (42 hours incl. lunch)

Working pattern: flexible working, full-time, part-time, job share

Closing date for applications: 6th December 2017

CV sift date: 7th December 2017

Interviews: week commencing 11th December 2017

Interview location: The White Chapel Building, 10 Whitechapel High Street, London, E1 8QS

Introduction

GDS leads digital transformation in government, collaborating with teams from other departments to help them build better public services. Alongside those departmental teams, we’re transforming government together.

Find ou t more at the GDS Blog .

The Role

We’re working with people across government to make government services and information simpler, clearer and faster for citizens and businesses.

To do that we need an excellent GOV.UK Content Design Trainer who can help content designers to write high-quality, user-focused content, and understand the web, technology and people.

We’re looking for someone with a strong background training content de signers, and training people to think about user needs. We’d like to have someone with experience in running training on publishing systems. And experience training in content strategy would be helpful.

You’ll be expected to travel to deliver sessions in government departments in other UK locations. Where possible we limit travel, but this is an element of the job that is expected of all trainers.

Main responsibilities

As a Content Design Trainer on GOV .UK, you’ll be:

  • scoping , creating and delivering training for publishers and content designers across government, including Writing for GOV.UK and Using Whitehall Publisher
  • continually improving the capability of content designers across government through running advanced courses like user needs, user journey mapping, pair writing and content crits
  • reviewing the work of content designers during training sessions and giving constructive and honest feedback
  • analysing feedback on training, workshops and confe rences to continuously improve
  • gathering and assessing longer term impact data on the effect on digital capability of the learning experiences you deliver
  • identifying pain points for the community and working out ways to solve them, sharing findings with the team and working to continually develop and improve the courses
  • working with the team to design, test, iterate and launch new learning methods including large scale classes, online and blended courses, peer learning, and train the trainer models
  • suppo rting the team in other community building activities such as contributing to the community newsletter, answering queries on Basecamp online forum and attending ConCon the biannual learning festival

Skills and experience

It’s essential that you have:
  • experience designing and delivering a variety of learning experiences like courses, workshops, and presentations
  • excellent facilitation, training, communication and influencing skills including an ability to manage and build a positive and inclusive workin g environment
  • the ability to keep the attention and focus of learners and manage mixed ability sessions and varying group sizes
  • the ability to explain user needs and user-centred design principles as applied to content design, and to convince others that it is the best way to build government information and services
  • experience of producing digital content and using online publishi ng or content management systems
  • the ability to write, edit, quality check and publish digital content that is accurate, user-focused, high-quality and accessible
  • problem -solving skills with a high attention to detail, proactively removing blockers to ensu re work is delivered
  • flexibility and ability to adapt quickly to changing priorities in an agile environment, cope with complexity and change

It is desirable that you have:
  • the ability to communicate effectively at all levels across government
  • experienc e of digital transformation, or organisational change
  • experience of taking complex ideas and processes and making them simple to understand

Civil Service Competencies

In the Civil Service we use our Competency Framework Competency Framework to outline expected behaviours and we will use these as part of our wider assessment during the interview process.

For this role, the following competencies are the most relevant:
  • changing and improving
  • making effective decisions
  • leading and communicating
  • collaborating and partnering
  • managing a quality service
  • delivering at pace

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Things you need to know You can find out about the application process and practical details like our office locations on the things you need to know page.

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Based in
London, United Kingdom

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