18 Jan

Colleague Deployment Manager Jobs Vacancy at Tesco Bank Glasgow

Position
Colleague Deployment Manager
Company
Tesco Bank
Location
Glasgow SCT
Opening
18 Jan, 2018 30 days ago

Tesco Bank Glasgow urgently required following position for Colleague Deployment Manager. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Colleague Deployment Manager Jobs Vacancy at Tesco Bank Glasgow Jobs Details:

Operational Manager -Resource Planning - Glasgow

We are looking for an experienced Planning or Operational Manager to effectively lead colleague deployment & scheduling teams. Ensuring the effective translation of business plans to customer and colleague demand plans, and deploying colleagues in the most effective way to meet our customers needs.

Key Responsibilities:

  • Being an inspiring people leader and role model by leading the development of a culture to support our people plan and the fair treatment of customers;

  • Delivering all planned services and objectives within budget;

  • Lead the team in making key decisions regarding resource allocation, recruitment, shift patterns and seating planning;

  • Lead translation of forecasting models for all demand types, translating the data to customer and colleague demand plans down to intra-day levels including real-time activity;

  • Support manpower planning within customer service including recruitment and training plans

  • Lead analysis of operational performance data to actively drive performance to SLA's in Customer Service identifying root causes of deviation from plans to take corrective action;

  • Develop resource deployment and allocation of work including shift patterns, recruitment and colleague promise
    Identify, recommend and implement agreed changes to the planning process using experience, external benchmarking and continuous improvement methodology;

  • Role holder has been delegated responsibility to manage specific risks and controls in their area;

  • Role holder is accountable for ensuring control monitoring is carried out and results reported in a timely manner.

What we are looking for:

  • Extensive experience in a planning role;
  • Preferred experience leading a team;
  • Excellent written and verbal communications;
  • Expert use of MS Office Suite;
  • Excellent influencing and relationship management skills

Whats in it for you....

  • Great location in the city centre;
  • Just some of our other great benefits include:
    • 25 Days holiday (plus additional 8 days for Bank Holidays);
    • Contributory Pension Scheme;
    • Childcare voucher Scheme;
    • Discounted Insurance Products;
    • Privilege discount card & share save scheme.

If this sounds like the right role for you and the next step in your career, click the apply now button.

You’ll bring the ambition, we’ll provide the opportunities


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