19 Feb

Customer Service Assistant Jobs Vacancy at Southern Coop Street

Position
Customer Service Assistant
Company
Southern Coop
Location
Street ENG
Opening
19 Feb, 2018 30+ days ago

Southern Coop Street urgently required following position for Customer Service Assistant. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Assistant Jobs Vacancy at Southern Coop Street Jobs Details:

Our customers rely on our stores for everything from a pint of milk to tonight’s evening meal. The role of the store team is to make sure our customers receive a friendly and efficient service at all times.

We’re currently recruiting Customer Service Assistants to join our team. In this role no two days are the same, you could be advising a regular customer with their local shop, to helping a colleague display newly delivered stock, before jumping on to the till to make sure our customers don’t have to queue for too long.

Key Responsibilities;

Delivering the best service locally when operating a till

Merchandising stock onto the shelves to deliver the best availability locally

Rotating stock to ensure legal compliance, making the store a safe place to shop

Talking to our customers answering any questions or enquiries positively and enthusiastically

Actioning PI counts to deliver the best availability in store for our customers

Processing deliveries to ensure maximum product availability

General cleaning of the store to deliver a clean and safe environment for our customers to shop in

Ensure all activities undertaken are in compliance with policy and procedures

Ensuring a member of the Store Management team aware of any complaints or issues raised by Customers

Maintain a high standard of housekeeping within the Store ensuring that all working areas are kept clean and tidy for both customers and colleagues

Ensure that any equipment which is not in correct working order is reported to a member of the Store Management team

Participate in Store community activities as required

Key Experience, Knowledge and Skills;

Previous experience in retail would be an advantage, however not essential as full training is given

Courteous and helpful

Good communication skills and the desire to give our customers an enjoyable shopping experience

Able to comply with defined process and procedures

Genuine enthusiasm for customer service

Flexibility and positive attitude

This is a rewarding role where you’ll get the chance to make a difference in a local community. With excellent benefits, a competitive hourly rate and the chance to develop, a customer service position with Southern Co-op could be your first step to a long term career within the retail industry.

To apply, please send your CV to MLambourn@southerncoops.co.uk. Alternatively, you can post it to the Store Manager at 4 High Street, Lambourn, Berkshire, RG17 8XL


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