Customer Service Advisor Jobs Vacancy at Webhelp Valley
Webhelp Valley urgently required following position for Customer Service Advisor. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.
Customer Service Advisor Jobs Vacancy at Webhelp Valley Jobs Details:
Are you looking for a Customer Advisor Job? We are currently recruiting Customer Service Advisors in our Dearne Valley Contact Centre. With a salary of £14,810 (£15,704 for those eligible for National Living Wage) plus additional benefits, there couldn’t be a better time to join us.
No Sunday working.
Your new company
As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We’re always looking to bring people on board who understand the importance of good conversation and want to join the team who aim to offer the best customer service in the country.
Your new role
As a Customer Service Advisor with Webhelp UK, you will be working on behalf of one of our valued clients, a respected market leader in the utilities industry. Taking inbound calls from customers, you will support them with any queries or complaints they may have, in relation to the services they receive from the client.
Working as part of a team within a fast paced, dynamic contact centre environment, you will deliver exceptional customer service in a proactive manner by taking the time to understand the needs of each customer and provide a resolution on the first instance wherever possible.
What you'll need to succeed
Ideally, you will enjoy talking to people and have gained previous experience of working in a customer driven environment, preferably within a contact centre, but this is not essential. Also, as this is a fast paced and dynamic environment, the ability to work to targets and the desire to exceed them is essential.
As you will be speaking with customers on a daily basis, excellent communication and rapport building skills are paramount, as well as attention to detail and the ability to identify a problem and provide a solution
What you'll get in return
You'll be offered a salary of £14,810 (£15,704 for those eligible for National Living Wage) along with a number of additional company benefits. You'll receive continued training and support from an organisation renowned for developing its staff internally. You'll experience an exciting and fast paced environment, within a digital and innovative organisation that offers excellent career opportunities.