Customer Service Advisor Jobs Vacancy at Alliance Healthcare South Normanton
Alliance Healthcare South Normanton urgently required following position for Customer Service Advisor. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Customer Service Advisor Jobs Vacancy at Alliance Healthcare South Normanton Jobs Details:
Exciting New Opportunities We are now hiring for our Call Centre in Alferton Derbyshire If you're looking for a new challenge and love customer service while working in a fast paced environment we want to hear from YOU! Who Are We Alliance Healthcare is a leading distributor and wholesaler of pharmaceutical, medical and healthcare products, serving over 16,200 pharmacies, hospitals and dispensing doctors throughout the UK on a twice daily basis. We have an essential role to play in the medical supply chain and everything that we do as a company will ultimately impact upon the end user, the patient. It is our responsibility to offer a reliable service that ensures that our customers receive the right product, in the right place, at the right time.
The Role - Customer Service Advisers are responsible for handling all incoming contacts from internal and external customers via phone. - They will answer all enquiries and ensure the accuracy and timeliness of all orders and invoices. - Take ownership of you own performance ensuring you achieve all KPI’s, objectives and SLA’s required for your role as agreed by your line manager. - Take ownership of any customer issues, respond to customers’ enquiries regarding prices, product information in a knowledgeable and professional manner.
- Ensuring that the customer is informed of all specific requirements relating the ordering of each item and that those queries are logged on the appropriate system for future reference or to keep the customer regularly updated on all progress. Job Type: Full time & Part Time Full Time 08:30 to 18:30 Monday to Friday on a rolling rota & 1 in 6 Saturdays 09:00 to 12:00 (38 hour a week Contract) Salary: £15,500.00 rising to £16,00.00 after successful completion of probation Part Time 14:00 - 18:00 (20 Hour a week Contract) Salary: £8,157.89 per annum rising to £8,421.05 after successful completion of probation Job Type: Full-time Salary: £15,500.00 /year Required experience: - Customer service: 2 years