13 Sep

Customer Support Representative Portuguese Speaker Jobs Vacancy at Bloomberg London

Customer Support Representative Portuguese Speaker
London ENG
13 Sep, 2017 30+ days ago

Bloomberg London urgently required following position for Customer Support Representative Portuguese Speaker. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Support Representative Portuguese Speaker Jobs Vacancy at Bloomberg London Jobs Details:

Job Requisition Number: 62029

First impressions can make or break a client's perception of an organization. This is why our Bloomberg Customer Support representative role is about more than just handling inbound phone calls - it's about building a journey for our clients and connecting them to people who keep their businesses alive.

The Role:
You're professional and personable, intelligent and love to help people out. You're a solution-provider, with a real passion for providing platinum customer support and thrive being on front-line handling customer calls. You'll work as part of our 500 strong global team, supporting our clients collectively in more than 18 languages day in day out. Our Global team is tight but our culture is wide open, just like our spaces. We grow and support each other.

What's in it for you?

This is an exciting entry level position for recent graduates seeking a challenging, customer-focused opportunity. We would love you to bring your previous customer service experience to us; however through our professional training program we will make sure that you are ready to provide outstanding customer service to Bloomberg's 325,000 clients and 19,000 employees.

You'll never stop learning...we'll invest in your career, and coupled with our unique approach to career development, we will help you expand your skills and opportunities in this role. You'll receive an introduction to Bloomberg products, services, our clients and an broader insight into global financial markets. Our experienced Bloomberg Customer Support representatives have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You'll live and breathe Bloomberg's dynamic environment and contribute to helping our clients. Not forgetting our epic free snacks, generous corporate benefits and organized volunteerism.

We'll trust you to:
Provide extraordinary customer service to our clients on inbound and outbound phone calls

Troubleshoot and resolve Bloomberg terminal related issues

Transfer customer calls to appropriate business areas

Identify, research, and resolve customer issues using proprietary company software

You'll need to have:
Phenomenal customer service skills

Strong telephone etiquette and a professional demeanour

Excellent verbal and written communication skills

Multi-tasking skills and problem solving skills

A desire to be part of a team but also work independently

Flexibility to learn and grow in a dynamic, client-focused, environment

Read, write and speak fluent English and Portuguese

You'll need to be able to:
Start full time work prior to or in February 2018

Occasionally work weekends or on a bank holiday

If this sounds like you - apply and we'll get in touch to let you know what the next steps are.To learn more, visit our YouTube channel "Inside Bloomberg"

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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