08 May

Refugee Support Caseworker Intern Jobs Vacancy at British Red Cross

Refugee Support Caseworker Intern
British Red Cross
08 May, 2018 30+ days ago

British Red Cross urgently required following position for Refugee Support Caseworker Intern. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Refugee Support Caseworker Intern Jobs Vacancy at British Red Cross Jobs Details:

About the British Red Cross

The British Red Cross is a volunteer-led humanitarian organisation that helps people in crisis, whoever and wherever they are. We enable vulnerable people at home and overseas to prepare for and respond to emergencies in their own communities. And when the crisis is over, we help people recover and move on with their lives.

About our internship scheme

Interns at the British Red Cross are highly valued for the skills and energy they bring. We aim to provide our interns with an insight into the daily workings of the world's largest humanitarian organisation. The successful candidate will have access to relevant in-house training and development opportunities during the course of their placement. There may be some ad hoc opportunities to get involved in other areas of activity.

Your role as an intern will help make a great contribution to the work of the British Red Cross. You will take responsibility for achieving specific objectives that are agreed with you within one of the various departments across the UK. You will have a real responsibility and place in the department, bringing some of your skills and experience to the role; you will also have the chance to develop workplace skills.

About this role

This internship is an opportunity to support the delivery and development of the Refugee Support Service in South Yorkshire. You will be based in our Sheffield office and delivering outreach at our busy destitution drop in sessions. The Red Cross has a long tradition of providing practical and emotional support to vulnerable refugees and asylum seekers in the UK. Our Refugee Support work with thousands of beneficiaries every year in around fifty different towns and cities enabling people to draw upon their own strengths to withstand crisis and rebuild their lives.

We support refugees and asylum-seekers in a range of ways, from providing emergency provisions for those facing severe hardship to giving advice on how people can access services to which they are entitled to as well as providing in depth advice and advocacy on a range of issues. These services are provided in a safe and welcoming environment at a drop in and appointment setting.

The role is subject to Disclosure & Barring Service (DBS) check, as the role involves working with vulnerable adults and children


To be provided to the Volunteer Mobilisation team.


British Red Cross, Refugee Support Service, Unit 24 Jessops Riverside, 800 Brightside Lane, Sheffield, S9 2RX


Refugee Support

Reporting to

Nasrat Ayazi - Refugee Support Service Co-ordinator


This internship will last a maximum of 12 weeks volunteering up to 3 days each week. The volunteering hours are negotiable to balance your needs and what can be achieved in the role.

Tasks include

> Providing support and assistance to the co-ordinator at our drop in sessions in South Yorkshire

> Attending destitution drop in service

> Providing one to one support to beneficiaries

> Undertaking sensitive and comprehensive interviews with service users to assess their needs

> Agreeing a plan of action with the beneficiary

> Support the beneficiary to access other services, for example from the NHS, legal representatives, housing and social services departments

> Distributing destitution provisions in accordance with our policies and procedures

> Offering onward referral to relevant bodies as appropriate

> To maintain accurate and up to date records, files and case notes adhering to BRC standards whilst at the drop-in and follow up case work

> Identify and respond appropriately to safeguarding and protection issues with vulnerable clients, including children and vulnerable adults

> Working effectively with interpreters

> Undertaking relevant admin tasks as appropriate to the role

What we are looking for

You need to have good interpersonal, diplomacy, communication and teamwork skills although full training can be given for any technical requirements. We keep the beneficiary at the heart of what we do, working to understand their needs and the difference we make. We are also looking for the following:

> Understanding of face-to-face client work and/or casework, demonstrating good communication and proven listening skills

> A good communicator and empathetic about the situation and needs of refugees, asylum seekers and other vulnerable migrants

> Aware of conflict and migration issues and sensitive to cultural issues, including those relating to gender

> Personally resilient as you may need to deal with difficult or challenging situations. The British Red Cross is able to offer psychosocial support.

> Able to speak good English; plus knowledge of a foreign language would be useful (particularly one used in the current local refugee population)

> Able to use emotional support skills in a calm and responsible manner

> Able to keep the beneficiary at the heart of what you do, supporting the Red Cross to understand service user needs and the difference our role makes

> Willing to adhere to BRC Casework Good Practice Standards

> Able to work alone with minimum supervision as well as part of a team

> Willing to uphold the Fundamental Principles of the International Red Cross and Red Crescent Movement and adhere to the Society's Equal Opportunities Policy

What we offer

> A full induction, with ongoing support and supervision throughout your placement

> Access to relevant in-house training and development opportunities, including British Red Cross intranet site, e-learning facility and one-to-one career sessions or career development workshops

> Valuable exposure to the work of the Red Cross in the UK and around the world

> A great opportunity to develop your existing skills and to gain new ones

> Reasonable travel and lunch expenses paid

Being an intern for the British Red Cross means that you can proudly say you are part of the world's largest humanitarian organisation, and one of our 13 million volunteers across the world.

Additional information

We are looking for an intern for 12 weeks ideally from July to September 2018.

Young People and this role

Our internship opportunities are open to people at different stages of their career, aged 15 or above. Whether your student, a recent graduate or someone with more experience looking for a career change, we would be happy to hear from you.

We value the energy and enthusiasm that young people bring to this role. Anyone can volunteer with the Red Cross from the age of 15. An individual risk assessment, parental consent and safeguarding considerations will be required for those aged 15 - 17. The nature of the activities specific to your intern opportunity may mean that you need to be 18 years or older.


We welcome applications from people of different backgrounds, experience and circumstances. We seek to ensure that our organisation and our services are relevant and accessible to all, with equality, diversity and fairness at the core of what we do. We invite applications from individuals regardless of their gender, race, ethnicity, nationality, disability, age, sexual orientation, religion or political belief and are committed to promoting fair participation and equality of opportunity for all of our applicants.
The British Red Cross is committed to being inclusive, with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences - including disabled and ethnic minority candidates. We value fresh perspectives and insights gained by involving and welcoming people from the widest possible diversity of background, culture and experience. This is to contribute to the breadth of experience we need to respond to people in crisis.

Core learning/requirements

Approximate training hours 3.5.

Minimum Induction - within 3 weeks

Has been introduced to Line Manager and role description discussed
Has been given a H&S briefing pertinent to the site they will normally be operating from
Has been familiarised with any equipment required to carry out the role
Has received any workwear, if required for the role
Has had a one-to-one induction with the Placements Coordinator
British Red Cross Foundation Course e-module (IN-FCEL)

Full Induction - within 3 months

Has attended an Intern Welcome Workshop or attended Foundation Training classroom workshops dependant on the nature of the role.

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