27 May

Customer Service Advisor Apprentice Jobs Vacancy at Just Insurance Agents Limited Sunderland

Position
Customer Service Advisor Apprentice
Company
Just Insurance Agents Limited
Location
Sunderland ENG
Opening
27 May, 2018 30+ days ago

Just Insurance Agents Limited Sunderland urgently required following position for Customer Service Advisor Apprentice. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Advisor Apprentice Jobs Vacancy at Just Insurance Agents Limited Sunderland Jobs Details:

Achieve and maintain the service standards.

  • Achieve and maintain sales targets and quality of output.
  • Achieve and maintain compliance with the rules as set out in the handbook.
  • Set an example to staff in relation to provision of a competent level service to our customers.
  • Achieve and maintain a standard of knowledge appropriate to provision of our product.
  • Arranging new business or mid-term cover based on a series of questions and answers to match the customers’ demands and needs.
  • Ensure that the handling of each piece of business is transacted in such a way as to meet the demands and needs of each customer.
  • Ensure that the handling of each piece business is transacted in such a way that complaints are not received.
  • Providing new business and mid-term quotations to customers, based on a series of questions and answers, to determine the customers’ demands and needs.

  • Requirements and prospects


    Desired skills

    • Organised.
    • Personable and professional.
    • Excellent communication skills.
    • Good IT skills.
    • To be adaptable and willing to embrace change.
    • An awareness of confidentiality and safeguarding.

    Personal qualities

    • A positive attitude.
    • Have ability to multi-task as necessary.
    • Use effective time management skills.
    • Achieve objective and targets.
    • Achieve agreed timescales.
    • Use their initiative.

    Desired qualifications

    • GCSE A-C in Maths and English (or equivalent) would be desirable.
    • Good ICT knowledge.

    Future prospects

    Full-time employment.

    Things to consider

    You will receive a additional bonus of £1000 in your first 12 months. This is paid as follows: After 3 months - £250 After 6 months - £250 After 9 months -£250 After 12 months - £250


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