12 Sep

Field Service Engineer Jobs Vacancy at First Recruitment Group

Position
Field Service Engineer
Company
First Recruitment Group
Location
Opening
12 Sep, 2017 30+ days ago

First Recruitment Group urgently required following position for Field Service Engineer. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Field Service Engineer Jobs Vacancy at First Recruitment Group Jobs Details:

Field Service Engineer

Working On Combustion Systems & Equipment

Location - UK based, some overseas travel

Equipment - combustion; burners for gas and oil; huge range of products or equipment. Gas valves; controllers; control panels (PLC's) - Ideally would like someone with experience in a similar field.

Responsibilities

  • Delivering maintenance and fault-finding support to customers on a varied product range within the combustion product field.
  • Trains junior field service technicians as needed.
  • Serves as a role model for other field service technicians.
  • Develops procedures and protocols to help improve service operations.
  • Independently provides on-site service on Eclipse or competitor equipment: involving start-up, repair, troubleshooting, training, preventive maintenance and safety review.
  • Documents repair and actions on Eclipse Field Service Reports and follows proper procedures to complete the service process.
  • Maintains company assets; company car, test equipment and inventory securely and in working condition.
  • Develops customer relationships in their respective area to generate revenues
  • Works with junior field service technicians to help develop greater customer awareness and loyalty.
  • Provides technical back up via telephone to customers and service techs.
  • Inputs to management, technical service or engineering on possible repetitive problems and suggests solutions.
  • Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
  • Works with service management, sales, and internal support groups to resolve customer problems.
Essential Requirements :
  • Good knowledge of fluid flow and pressure drops
  • A very strong electrical engineering background, complemented by solid knowledge of mechanical engineering
  • Proven experience within a varied maintenance role.
  • Clean UK driving licence.
  • Desirable Requirements:
  • Basic knowledge of PLC and SCADA.
  • Controls / Instrumentation Engineering experience.
  • Ability to troubleshoot using schematics and PID's.
  • Good application knowledge with at least 2 process lines. Metals, Glass, Food, CHP or Auto.
  • Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service.
  • Knowledge of Word Processing software, Spreadsheet software, Internet software and Service Works database contact management systems.
Desirable Requirements:
  • Basic knowledge of PLC and SCADA.
  • Controls / Instrumentation Engineering experience.
  • Ability to troubleshoot using schematics and PID's.
  • Good application knowledge with at least 2 process lines. Metals, Glass, Food, CHP or Auto.
  • Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service.
  • Knowledge of Word Processing software, Spreadsheet software, Internet software and Service Works database contact management systems.


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