20 Nov

Band Diary Manager Project Support Office Assistant Jobs Vacancy at Ministry Justice London

Band Diary Manager Project Support Office Assistant
Ministry Justice
London ENG
20 Nov, 2017 30+ days ago

Ministry Justice London urgently required following position for Band Diary Manager Project Support Office Assistant. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Band Diary Manager Project Support Office Assistant Jobs Vacancy at Ministry Justice London Jobs Details:

Fixed Term Appointment

If you are an existing civil servant, you will retain your permanent status. If you are appointed to the programme on promotion, you will secure this grade on a permanent substantive basis. Existing civil servants will receive support in finding a new role at the end of the fixed term. For external candidates, this is a fixed-term appointment for the duration of the programme.

We are happy to consider secondments and loans.


Her Majesty’s Court and Tribunals Service (HMCTS) is an agency of the Ministry of Justice and provides the supporting administration for the judiciary in England and Wales across four jurisdictions: Crime, Civil, Family and Tribunals. It delivers services to the public directly in court and tribunal buildings, remotely via business centres and some limited services via the internet.

HMCTS is undergoing a period of unprecedented change, which is being managed through a range of change programmes with a combined budget in excess of £1billion. The main change programmes are:

HMCTS Reform – A once-in-a-generation opportunity to transform the entire HM Courts and Tribunals Service, enhancing the provision of a world-class justice system, in a manner that provides an improved user experience at reduced cost to the taxpayer. This will contribute to consolidating the UK’s position at the forefront of an increasingly competitive international legal market as well as ensuring access to justice for all. The HMCTS Reform Programme has significant dependencies on the Common Platform Programme and on MoJ Policy who are responsible for policy development and any required legislation.
Within HMCTS Reform, the People and Cultural Transformation (PACT) Programme has been established to lead the design, development and implementation of a range of integrated people solutions which enable HMCTS to transform the way it operates to deliver better and more efficient service to customers and business users.

The key purpose of the role is to

Provide operational and administrative support to the Reform Property Programme Director and Programme Managers Office.

Key responsibilities

Manage the diary for the Property Reform Programme Director ensuring that their calendar is kept up to date.
Use your judgement to prioritise routine work, and process items that require attention of the Property Reform Programme Director or Programme Manager.
Ensure that the Property Reform Programme Director is prepared for meetings - prepare and print papers and commission briefings from other members of HMCTS Change Directorate staff where appropriate.
Deal with requests promptly, organise meetings, including room bookings & managing conflicting requests, book equipment as required and issue calendar invites, agendas and papers to delegates.
Arrange travel and hotel bookings for the Property Reform Programme Director, Programme Manager and Senior Project Managers in line with MoJ policy.
Attend meetings as required in order to take minutes and record action points. Set up systems to track and monitor action points from meetings, ensuring these are followed up and resolved using appropriate means of escalation.
Screen and filter telephone calls, enquires and requests, handling them directly or referring them to an appropriate source.
Oversee the development and management of departmental administration, processes, records and systems.
Assisting Programme Management Office as and when required
Cover for other Business Manager as required.


As required draft slides and power point presentations with the Programme Director and Programme Manager

Calculations and analysis

Produce and critically analyse reports such as Freedom of Information performance, travel data, as required.

Communicating with the public, juries, the judiciary, other court and tribunal users and representatives of other agencies and organisations

Create and maintain strong links with other Directors and Deputy Directors Offices
Communicate and liaise with HMCTS Change Directorate staff and others to ensure that everyone is consulted and engaged on any process changes.


Reporting to the Band C business manager

Other duties

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Location of Post

Based in London

Key Civil Service Competencies

You will be required to provide evidence of the following key competencies at Level 2.

Making Effective Decisions

Demonstrate accountability and make unbiased decisions
Examine complex information and obtain further information to make accurate decisions
Speak with the relevant people in order to obtain the most accurate information and get advice when unsure of how to proceed
Explain clearly, verbally and in writing, how a decision has been reached
Provide advice and feedback to support others to make accurate decisions
Monitor the storage of critical data and customer information to support decision making and conduct regular reviews to ensure it is stored accurately, confidentially and responsibly

Leading and Communicating

Display enthusiasm around goals and activities – adopting a positive approach when interacting with others
Listen to, understand, respect and accept the value of different views, ideas and ways of working
Express ideas effectively, both orally and in writing, and with sensitivity and respect for others
Confidently handle challenging conversations or interviews
Confront and deal promptly with inappropriate language or behaviours, including bullying, harassment or discrimination

Collaborating and Partnering

Demonstrate interest in others and develop a range of contacts outside own team to help get the job done
Change ways of working to facilitate collaboration for the benefit of the team’s work
Proactively seek information, resources and support from others outside own immediate team in order to help achieve results
Readily identify opportunities to share knowledge, information and learning and make progress by working with colleagues
Listen attentively to others and check their understanding by asking questions
Take responsibility for creating a working environment that encourages equality, diversity and inclusion

Managing a Quality Service

Explain clearly to customers what can be done
Work with team to set priorities, create clear plans and manage all work to meet the needs of the customer and the business
Ensure that levels of service are maintained – flag up risks or concerns in order to meet customer requirements
Keep internal teams, customers and delivery partners fully informed of plans and possibilities
Promote adherence to relevant policies, procedures, regulations and legislation, including equality and diversity and health and safety
Identify common problems or weaknesses in policy or procedures that affect service and escalate these

Flexible working options

HMCTS offers a flexible working system in many of its offices.

Job sharing and reduced hours

All applications for job sharing or reduced hours will be treated fairly and on a case by case basis in accordance with the MoJ’s flexible working policy and equality policy.

Excess Fares and Relocation Allowances

This job is not eligible for relocation allowances but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.

Additional Information

Working Arrangements & Further Information
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.

The MoJ offers a range of benefits:
Annual Leave
Generous allowances for paid holiday starting at 25 days per year, and rising as your service increases. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
Access to flexible benefits such as salary sacrifice arrangements for childcare vouchers, and voluntary benefits such as retail vouchers and discounts on a range of goods and services.
Paid paternity, adoption and maternity leave.
Free annual sight tests for employees who use computer screens.
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equality of opportunity.
There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Interview dates

Expected Dec 17

Contact information

Closing Date: 4th December 2017 at 23:55 hours
If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk Please quote the job reference 14635

Level of security checks required

Baseline Personnel Security Standard (BPSS)

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.

For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

If you do not meet the above requirements, you may still be considered if, for example:

You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
You were studying abroad
You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

In the event of a large number of applications, a sift on the lead competency may take place. If this happens, the lead competency will be the first one listed in the advert.
During the application or interview process, you may be asked to undertake an additional assessment. If this is applicable this will be listed in the advert or when you are invited to interview.
if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL ( Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk ) in the first instance

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