21 Mar

Visitor Services Team Leader Jobs Vacancy at The British Museum London

Position
Visitor Services Team Leader
Company
The British Museum
Location
London ENG
Opening
21 Mar, 2018 29 days ago

The British Museum London urgently required following position for Visitor Services Team Leader. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Visitor Services Team Leader Jobs Vacancy at The British Museum London Jobs Details:

Salary: £20,243 per annum pro-rata
Contract: Fixed Term: until 31 October 2018 (Full time)
An opportunity has arisen at the British Museum for a Visitor Services Team Leader to ensure consistent delivery of first-class customer care to all, at the UK’s top visitor attraction. In this role, you will be ensure the security and safety of the Museum’s collections, staff and visitors through being proactive and visible at all times.

The post-holder will work to uphold high standards of customer care and professionalism by being knowledgeable about all museum activities and events and supporting other team members. This is an opportunity to enhance and shape the visitor experience at the Museum.

The ideal candidate will have had basic training in customer care, security and/or front line management and will be educated to GCSE level, or equivalent. Experience will include leading a team in a customer-led environment and working in the retail or tourism industry.

You will be confident in communicating clearly and effectively with a variety of people on a daily basis and you will be a flexible team player. You will uphold a sense of professionalism and approachability at all times and will be able to respond appropriately to any situations that may arise.

About the British Museum:

Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is one of the leading visitor attractions with over six million visitors in 2016 and its world-famous collection includes the Rosetta Stone, the Parthenon sculptures, Egyptian mummies, the Admonitions Scroll, and the Amaravati sculptures.

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) requirements for all staff at the British Museum.

The Museum is an equal opportunity employer, supports a diverse workplace and offers a competitive benefits package including:

  • Membership of the civil service pension scheme
  • Free entry to a wide range of museums and exhibitions
  • Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
  • Generous annual leave allowance
  • Interest-free season ticket loan
  • Professional & personal development opportunities
  • Employee Assistance Programme
  • Discounts on food and gift shop purchases


If you are a positive individual, passionate about the Museum and would like to know more about this exciting opportunity, please follow the “Apply now” link below where you will be directed to complete your application.

Closing date: 4th April 2018, Midday
If you have any queries regarding this role, please email us at bm@penna.com or call 0845 601 1124. Please quote the job reference number in the subject line of any email and at the beginning of a call.


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