13 Sep

Inbound Customer Service Advisor Jobs Vacancy at Convergys Salford

Position
Inbound Customer Service Advisor
Company
Convergys
Location
Salford ENG
Opening
13 Sep, 2017 30+ days ago

Convergys Salford urgently required following position for Inbound Customer Service Advisor. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Inbound Customer Service Advisor Jobs Vacancy at Convergys Salford Jobs Details:

Are you passionate about customer service?
Do you want to work for a globally successful organisation?
Do you want to be rewarded for delivering excellent customer service?

Working on behalf of one of the world’s largest finan,cial organisations you will be speaking to existing customers regarding their telephone banking enquiries. You will answer questions relating to account information such as payments, account transfers, password resets, and direct debits/standing orders.
Salary : £17,026.75 per annum + performance related bonus of up to £400 a month.
Hours : A rotational shift pattern working 5 out of 7 days between the hours of 8am-10pm, Monday-Sunday
Location : Salford, just off Regent Road
The Benefits we will provide you: Fortnightly pay on a Friday Bonus up-to £400 a month based on quality of work 28 days paid annual leave Free on-site Parking Fully subsidised on-site restaurant Good public transport links for Train/Metro/Bus Full paid training provided ( working 9-5 Mon-Fri for first 6 weeks) Genuine Progression Opportunities Staff discounts; restaurants, gyms, retail, days out, cinema etc.. Childcare Vouchers Company Medical Scheme including Dental Monthly incentives e.g. Plasma TV, Weekend City Break, Creamfields tickets, IPad etc. An abundance of social events including Summer Event, Christmas party, Summer BBQ’s, Charity Events and much more!
Experience required: Due to the nature of the role you must be over 18. MUST HAVE 1 years Customer Service experience - whether its in retail, hospitality OR call centre. Excellent communication skills Positive and enthusiastic attitude DBS will be completed Credit check to be completed First 4 weeks of training will be held in our Altrincham training centre, you must be able to get here. Hardworking, dedicated and motivated to deliver exceptional service to Customers at all time. Positive and enthusiastic attitude
More about us…
As one of the largest global players in the contact centre industry, with over 130,000 employees worldwide, we’ve been delivering great customer experiences on behalf of well-known UK brands for more than 20 years. Here in the UK, to support our growth, we’re looking for people to join our 5,000 strong team operating from 9 locations in Manchester, Newcastle, Belfast and Derry.
We offer a mix of sales, customer and technical support services across a variety of sectors, including Financial Services, Telecommunications, Retail, Technology and Utilities.


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