26 Sep

Helpdesk Operator North Middlesex Hospital Jobs Vacancy at Compass Group Ireland London

Position
Helpdesk Operator North Middlesex Hospital
Company
Compass Group Ireland
Location
London ENG
Opening
26 Sep, 2018 30+ days ago

Compass Group Ireland London urgently required following position for Helpdesk Operator North Middlesex Hospital. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Helpdesk Operator North Middlesex Hospital Jobs Vacancy at Compass Group Ireland London Jobs Details:

We currently have an exciting opportunity for motivated, customer focused individual to work with our high profile contract in North Middlesex Hospital. You will be a first point of contact for our Client.

Responsibilities

  • First point of contact for incoming telephone calls and service requests received by telephone and e-mail
  • Interpret and log requests, inputting details into an in-house system, providing tracking and regular updates to the status of the request through to work complete status in line with Service Level Agreement )
  • Sort and dispatch calls to relevant departments
  • Prioritise urgent jobs
  • Escalate any complaints as required and support continuous improvement
  • Ad hoc administration duties

Ideal Candidate

  • computer literate
  • good telephone mannerism
  • great communication skills
  • excellent customer service skills

About Us

Medirest, part of Compass Group, is the UK’s leading healthcare support service brands, working in more than 50 acute hospitals and medical treatment centres. Our aim is to provide the highest quality, best value cleaning, catering, logistics support and retail services to the healthcare sector. Medirest improves the patient experience by consistently delivering:

  • Clean and safe hospitals
  • The best patient dining experience in the world
  • Flexible and professional logistic services including ‘on-demand’ portering, helpdesk and support services
  • The best choice of retail brands including high street name


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