20 Sep

Applications Support Officer Jobs Vacancy at Engie Quadrant East The Silver Link North Cobalt Business Park Tyneside North Tyneside

Engie Quadrant East The Silver Link North Cobalt Business Park Tyneside North Tyneside urgently required following position for Applications Support Officer. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Applications Support Officer Jobs Vacancy at Engie Quadrant East The Silver Link North Cobalt Business Park Tyneside North Tyneside Jobs Details:

Rp. 23.000 - Rp. 28.000 per tahun
ENGIE is a leading service business in the UK across public, private and healthcare sectors. We have always been committed to one mission: to develop innovative solutions that improve the efficiency of cities, buildings, industry and infrastructure across the UK.
Do you think that you have the energy to succeed at ENGIE?
Joining ENGIE could be the start of a rewarding journey with Europe's largest FM & Energy Services business & a Global leader in Energy. Whether your background is Technical, FM, Energy or in a business support function, we believe that each and every member of our team plays a key role in the future of our company. If you are a motivated, customer focused individual and want to take your career to the next level then we want to hear from you.
ENGIE are recruiting for an Applications Support Officer to be based at Quadrant East. The Silver link north. Cobalt business park North Tyneside. NE27 0BY.
This is a permanent, full time role working 37.5 hours a week Monday to Saturday 9.00am to 5.00pm (Saturdays are only worked as and when) and on offer will be a salary of £23,000 to £28,000 per annum dependant on skills and experience. This role will be working in the Applications Support team supporting, mostly externally supplied client-server applications.
The main duties and responsibilities are:
  • Works closely with service desk team to resolve incidents within Service Level Agreements.
  • Proactively identifies operational problems and contributes to their resolution
  • Contributes to the planning of maintenance and installation work and implements planned updates
  • Provides 2nd and 3rd line application support resolving all incidents and requests in line with Service Level Agreements and under taking problem managing working closely with Service Management and Infrastructure Support
  • Ensures all applications adhere to security policies and appropriate escalation processes are in place for all applications
  • Documents all applications and integration components for support purposes in accordance with required standards, methods and procedures and adheres to any applicable configuration management procedures
  • Identifies key issues and risk elements and escalates promptly
  • Works with internal and external supplier relationships to ensure new fixes and maintenance releases are delivered in a timely fashion
  • Introduces, promotes and encourages enterprise and innovation throughout the team, in looking for new answers and delivery of a fresh approach

For more information about ENGIE please visit: http://www.engie.com/en/candidates-area/

Qualifications

Qualifications and experience required:
  • Applications running with an Oracle RDBMS and/or an SQL server database
  • Working knowledge of SQL / SQLPlus
  • Understanding the architecture of client-server built applications.
  • Development of Unix Shell Scripts and using Unix commands.
  • Database and Microsoft Windows task scheduling
  • Ability to develop practical solutions to user and system requirements.
  • Good analytical and problem solving skills.
  • Able to manage and prioritise tasks and work schedules.
  • Positive customer service skills and friendly, flexible manner.
  • Ability to advise, guide and communicate technical issues to non technical staff.
  • Communicate effectively both verbally and in writing.
  • Graduate level or equivalent with experience of the application of relevant tools in a multidisciplinary ICT organisation.
  • Completed Higher Education in ICT related area.
  • Knowledge of Public sector
  • Evidence of a successful track record in a support and development role.
  • Evidence of involvement and positive contribution to ICT projects.
For this role you must have evidence of right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

This job advert is supported by the ENGIE Resourcing Team. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.

Job

: Digital and IT

Primary Location

: Europe-United Kingdom-England-North Tyneside

Organization

: ENGIE Cofely UK

Schedule

: Full-time

Nature of Responsibility

: Advanced operational / administrative role

Job Posting

: Sep 21, 2018, 4:04:15 PM

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