16 Oct

Customer Service Officer Jobs Vacancy at Kent County Council Maidstone

Position
Customer Service Officer
Company
Kent County Council
Location
Maidstone ENG
Opening
16 Oct, 2018 30+ days ago

Kent County Council Maidstone urgently required following position for Customer Service Officer. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Officer Jobs Vacancy at Kent County Council Maidstone Jobs Details:

Kent Libraries Registration & Archives

CUSTOMER SERVICE OFFICER - Grade KR6

Based at Kent History and Library Centre

Customer Service Officers (CSOs) lead our front line libraries teams – they make sure the needs of customers are met and the day to day business of Kent Libraries, Registration & Archives is delivered to the highest standard. This involves leading and supervising staff to deliver outstanding customer service, signposting the public to other relevant service providers and a key responsibility is delivering the registration of births and deaths service.

The successful applicant will have sound judgement, good interpersonal skills, feel comfortable meeting the public and be able to undertake a diverse range of tasks, often simultaneously.

25 Hours per week are worked across a range of hours including 8pm finishes and weekend working.

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification

Anyone interviewed for a CSO post but unsuccessful in the last 6 months need not reapply at this time.

For further information on this role please contact Lucie Read on 03000 414969.

Closing date: 28th October 2018


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