15 Aug

Customer Service Coordinator Jobs Vacancy at Mole Valley Farmers Bridgwater

Position
Customer Service Coordinator
Company
Mole Valley Farmers
Location
Bridgwater ENG
Opening
15 Aug, 2018 30+ days ago

Mole Valley Farmers Bridgwater urgently required following position for Customer Service Coordinator. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Coordinator Jobs Vacancy at Mole Valley Farmers Bridgwater Jobs Details:

Owned by farmers, for farmers, we are proud of our agricultural heritage, core values and ethos that remain as true today as they did 53 year ago. Our cooperative principles aim to provide farmers the best value for money across the widest range of competitively prices quality products delivery best value and advice on farm to support sustainability and profitability.
Customer Service Coordinator – Full time
An excellent career starting opportunity has arisen for an enthusiastic person to become a Customer Service Coordinator.
Requirements of the role:
  • Answer and respond to incoming calls and emails, to ensure that queries are processed in a timely manner, and orders and queries are passed to the correct team member.
  • Manage the delivery of the orders by working with the Operations and Sales Team colleagues, to ensure that production constraints are considered and customer expectations are effectively managed.
  • Be the primary responsible person for a nominated mill and selected areas of customers.
  • Maintaining, and updating a library of Standard Operating Procedures covering the general functions carried out by the team.
  • Taking ownership of new projects or initiatives that drive service levels within the business.

This list is not exhaustive and may be subject to change.
The successful candidates will possess the following:
  • A good understanding of UK agriculture would be beneficial
  • Excellent attention to detail
  • Ability to work under pressure and to deadlines
  • A flexible and adaptable approach and willingness to learn new skills
  • Effective communication skills across functions and hierarchy
  • Ability to build and maintain effective working relationships
  • Ability to motivate and lead colleagues would be desirable

In return we can offer:
  • A long term and rewarding career in an expanding business
  • A competitive salary
  • 25 days holiday per year plus bank holidays (pro rata for part time employees)
  • Contributory pension scheme
  • Staff discount
  • Child care vouchers
  • Life assurance after 1 years’ service


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