Case Administrator Jobs Vacancy at Serco Group
Serco Group urgently required following position for Case Administrator. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.
Case Administrator Jobs Vacancy at Serco Group Jobs Details:
- To provide clerical and administrative support for all areas of the department
- To ensure at all times that all records are complete and to enter all details on relevant computer systems, and appropriate local recording systems, including manual and electronic files.
- To work as part of the team in an efficient and professional manner
- To develop through training and shared schemes. To have an understanding of all relevant procedures and provide help and support in all areas of the function as required by line manager
- To demonstrate a positive attitude to change and show flexibility in the work place.
- To ensure a high level of security and confidentiality is maintained in relation to staff and prisoners, and that all information, both written and oral, is treated confidentially.
- To undertake Sentence Calculations provided that the official sentence calculation training has been received and competency has been achieved.
- To undertake the duties required as Parole Clerk as indicated in PSO 6000
- To carry out the duties aligned within the Custody department, Public Protection and duties relating to general Case Administration.
- To operate the PNC machine producing reports as necessary if appropriately trained
- To administer all systems within the OMU in support of Offender Supervisors
- Produce reports as requested.
- To maintain accurate records of all actions taken
- To assist the OMU manager in the preparation of documentation/training aids so that training can be delivered to students on the Initial Training Course on their responsibilities in relation to OMU services
- To take proper account of the demands on other employees within Dovegate as they arrange/manage their duties, deliver programmes, and carry out procedures
- Ensure you are aware of and work within the legislation of the Health and Safety at Work Act, with particular attention to the safe systems of work applicable to your area
- Initiate and collate reports for forwarding to relevant internal departments and external agencies within specific time scales
- Enter appropriate figures for all your areas of responsibility onto the month end report by the specified date
- Daily filing and archiving of records, including control of prisoner files
- Identify those prisoners eligible for parole and start to process in line with the timetable, including requesting reports for parole dossiers
- Compile parole dossiers in line with PSO 6000 and ensure that it reached the Parole Board Secretariat by the target date of at least 12 weeks before Parole Eligibility Date
- Inform other prisons of the details of those required who are in other establishments (via Functional Mailboxes - ensure receipt)
- Create a diary entry for those on the list in the establishment and pull out their records
- Create a PER for those required within the establishment
- Send a list to GeoAmey of all prisoners who require transport for court the following day
- Be flexible in your approach – you will be required to support all OM areas
- Excellent administration skills / experience
- Report writing experience
- Attention to detail
- Working under pressure and ability to prioritise
- High level skills with Microsoft Word and Excel
- GCSE passes in English and Mathematics
- An understanding of Offender Management Unit work
- Previous experience of working with Offenders
- Experience of working in a busy office environment